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Hi Mariana,
Just a few lines to say thanks to you your team for organizing my tour.
By the way the wine was not because you found my hat for me, but for
your willingness to help,this is what we customers need. Sadely it was not
so forthcoming in your two colleagues, though Maurice did try. Both were
were competent and I have no complaints. It is just that you must be keen,
smile and sell the product.
I have travelled in over twenty countries, so I have some
experience. In India for example about six people would be trying to pull
your arms off to get the business. At the moment business is easy for you.
But your a young team and will gain in experience I am sure.
So keep up the good work Mariana, your doing fine. Should any of my friends
wish to visit Argentina, I will certainly recommend you.
I hope my thoughts have been constructive, take care now, and thanks again.
Your friend.
John
P.S. If you ever think of visiting England, you know where I am. |
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Hi Marcos,
Glad to give you some feedback. Lara and I were very happy with the service and overall process of Say Hueque and will always have very fond memories of Patagonia. There of course were a few hiccups along the way but that is part of travelling and any problems were easily overcome. I have some friends visiting Argentina at the end of the year and i will be recommending they pay you guys there a visit! Thanks again mate for all your help,
Daniel
Australia |
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Hi Marcos,
The trip was wonderful!!! We really enjoyed it and we were totally satisfied with the service provided.
We had a really food time and we loved every bit of it.
Thank you,
Marlene
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Hello Marcos,
First of all thank you for everything .. We had a great time. We are very pleased with your services and would recommend it to anyone traveling that direction. Everything was as promised and schedule was meet as planned out.
Thank you very much and drop us a line if your ever in Puerto Rico.
Willie Cortes
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hi marianna..
First of all I want to thank you for your service. My trip in P atagonia was ...great.All were perfect.The hotels the activities...alll.
Marry Christmas and happynew year from Zakythos-Greece
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Hola Mariano,
I just wanted to say a big thank you to you for organizing my trip in magical Patagonia. I really liked the pace of the itinerary, the suggested hotels and excursions. The owners of Altas Cumbres in El Chalten and Art Nouveau in Punta Arenas were so welcoming and engaging. The staff at Kau Kaleshen and Macondo were also very helpful and nice. The best excursion was without a doubt the one in Tierra del Fuego. The Park is maginificent of course and the guides from Nunatek were outstanding.
Everyone was expecting me at all hotels, I received the vouchers on time in every place... very impressive organization.
The only thing that I would change would be to add one extra day to the trip (one additional night stay in Puerto Natales) to allow for a day´s hiking in Torres del Paine.
I just wanted to say thank you for being so professional to deal with and so helpful. Once I find out my date of arrival in Northwestern Argentina (expected sometime mid-January) I may contact you re: the five day trip in Salta Jujuy.
Feliz Navidad!!
Marjan
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Marcos,
While Elly and I have only just gotten back to the States after an unforgettable trip to Argentina, we already cannot wait to return!
You put together an amazing itinerary for Buenos Aires, Mendoza and Iguazu Falls. I still cannot believe we fit so much into 11 days. All of the details were perfectly planned and everything from the tours to the hotel reservations and airport transfers were seamless, and helped make our vacation stress-free. Actually, our only real complaint is that we didn't have more time.
Your personalized service and welcoming, hospitable nature started the trip on a good note. Meeting us at the airport and showing us around Palermo and Recoleta was a great introduction to Buenos Aires, but inviting us to the Argentina-Bolivia Futbol match with your family truly went above-and-beyond and was a definite highlight of the trip.
Without hesitation, I would recommend Say Hueque and your services to family and friends, and if I'm lucky enough to be back in Argentina in the future, you will be my first call.
Thanks so much for everything.
Matt Preotle & Elly Hopping
Washington, DC |
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Marcos,
My wife and I just returned from our six week trip to Argentina and Brazil. We can't say enough about the great itinerary you put together for us in Iguazu Falls. Although we had an amazing time throughout our journey, Iguazu Falls was the highlight.
The local tour company you contract with did an outstanding job maximizing our experience. They were prompt, efficient, and of course knowledgeable. There was a minor problem with our Brazilian visa apparently due to a exit stamp missing from our last trip, and Sergio was able to clear the matter up, probably due to his relationship with Brazilian Customs. The hotel, Falls Galli, was perfect. The Super Cama bus was without a doubt one of the most travel memorable experiences we have ever had. First class all the way.
We did have one incident which could have been a major problem, but fortunately was not. We were waiting at Retiro Bus Terminal for our bus, carefully watching the board for platform numbers. The board displays destinations, times and company names. Via Bariloche, the bus company we were looking for never appeared on the board, but rather Expreso Tigre, apparently an affiliated company. We came within minutes of missing the bus because of this.
My wife and I want to express our sincere thanks to you for putting this trip together for us. Your e-mail communication with us was always prompt and concise. Please feel free use us a reference.
Best regards,
Nancy and Dennis Siegman
Portland, Oregon |
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Hello Mariano,
We are now back in England after a very good holiday in Argentina.
All the arrangements that we made through you were excellent. Quality of the hotels in El Calafate and Puerto Madryn were first class. From our bedroom window in the Hotel Yenehue we even saw whales in the bay!!
Quality of all the tours that you booked for us, both the vehicles used and the guides were also extremely good. We will have no hesitation in recommending you and your company to our friends who maybe interested in visiting Argentina.
Please don’t hesitate to use this mail in your customer feedback articles.
Thank you once again for a most enjoyable experience at a reasonable cost with your company.
All the best
Peter and Helen Risbridger. |
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Hey Mariano,
Just a quick note to express our thanks for your assistance during our recent visit to Argentina. We were extremely impressed with ever aspect of the itinerary that you complied for us.
Not only do we hope that we would be in a position to use your expertise again soon but we will certainty be recommending you to friends if they plan to visit Argentina.
Regard & Thanks,
Declan |
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Hi Mariana,
I wanted to thank you for helping us plan the trip to Salta. We had a great time, and I appreciate your flexibility since we changed the plans, and added people, many times.
I've attached a photo of us at the top of the the hill overlooking Salta.
Thanks,
Lydia Otero |  |
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Silvina,
I simply cannot find the words to tell you how much we appreciated all your work to make us the perfect trip to Iguazu. Everything was just as we had hoped. I knew when the bus left precisely to the minute on schedule and shortly when the attendant brought dB&B/Inner, he sat a nice vegetarian dB&B/Inner in my lap; I realized all the details had been covered!
Truly Via Baraloche, the work of the tour company in Iguazu, the hotel, and the Lan Argentina flight simply could not have been more professional. The falls themselves were more spectacular than we had thought they might be, as well.
I know I asked for you to do a lot of details, etc., and I so appreciate it. During the next year, I hope to go to Cordoba and perhaps Ushuaia and I hope you'll help me again! So a sincere thank you and wish for the happy holidays to you and your family.
Daniel Heath (USA) |
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Dear Mariano,
We had a really wonderful holiday, and enjoyed every minute of it. We felt the hotels that had been chosen were excellent and we got really pleasant service. We were very appreciative of being picked up everywhere on time, particularly in the heat and cold! All the guides were friendly and informative, and we realized how important this is to understand the area. As we never go on guided tours in the UK, perhaps they are informative here, but I doubt it! The only little hiccoughs we had was when the odd taxi driver didn't speak enough English to explain that we had to sign the odd immigration forms!! But we made do with other people’s suggestions, James' school boy Spanish and my non verbal communication! It really is the most glorious country physically, if not socially! So thank you very much for organizing the trip. If you do included trips, say to Chile can you let me know.
Jenny and James Dunlop (UK) |
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Hi Mariano, As promised, an update on the trip to Argentina. Sorry about the rather short reply before – it has been a hectic week, during which I have barely had time to draw breath. As I mentioned in my brief email before, everything went fine.
All the bits happened as they were supposed to – people turned up to collect me when expected, hotels recognized my booking, tours covered the items they were meant to. If nothing else, that is the minimum anyone I ask for, and it was delivered. But it was much better than that. It was a fantastic trip and more than exceeded expectations. Iguazu Falls were amazing, absolutely outstanding. Although I have been away for about four weeks, those couple of days at Iguazu were an absolute highlight.
Thank you very much for organizing this for me. I was impressed with the efficiency and reliability of you and your organization. You suggested an excellent trip, responded to my queries promptly, kept me informed as to what was going on and ultimately delivered exactly what you promised. And all the time in a cheerful, friendly manner. I would have no hesitation recommending you to anyone else wishing to make a trip to Argentina.
Rachel Pearce (UK) |
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Hi Marcos,
I have a few minutes left here at the internet cafe and wanted to just quickly let you know that Esther and I had a wonderful time hiking the Inka Trail. What an experience. I am so glad we were able to do the real thing and didn't go for an alternative trip although I don't doubt for a moment that they aren't wonderful as well.
Anyways, I just wanted to Thank you again for helping us so much and making this wonderful experience possible for us.
Thanks again,
Ingrid (Germany) |
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Hi Marcos,
sorry that I am writing so late. The journey was great, very well organized. The only bad thing was that the guys in Bariloche forgot to put me on the list for the trip to Tronador on that Thursday. But anyway, I did the trip on Friday, and owner/staff in all hostels were extremely helpful and friendly. As soon as I have any travel plans for South America, I’ll contact you. Thanks again for helping me!
Greetings from snow-white Germany,
Peter (Germany) |
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Hi Mariano,
Just a quick to thank you most sincerely for organising our recent trip around argentina. Both Carmel and myself were extremely impressed with the way you organised our trip. Everything was so professionally and efficiently organised and we found argentina to be a most interesting and exciting country. We can't thank you enough for helping to put together a very memorable trip. I will post a note on the trip advisor south america forum recommending you and your company.
Many thanks,
aidan (ireland) |
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Hi Mariano,
I think Bolivia is a place for travellers who can be a little bit more flexible with their time. Anyway, I have to say the journey from Uyuni to Tupiza and a little beyond went through some of the most spectacular scenery I have ever seen, and I am glad that I had a chance to see it by day.
Anyway, thank you for all your organisation. Everything was arranged extremely well, and I have had a great time visiting your country (and surrounds).
Best regards
Denise |
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Hi Nico,
Im back in the UK now but i must say i thank to you i had a fantastic time in south america!!
Everything was organised really well (except of that one transfer). This was my first time in Argentina but certainly not my last! I'd recommend for everybody who wants to go to learn a bit of spanish though as there are some places where nobody speaks any english!
Thanks again for all your help :-)
Ulrike |
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Hi Marcos,
I cannot thank you enough for your incredible help from even BEFORE my trip . I had a thousand questions and booked my trip less than a week prior to leaving Canada. Marcos was incredibly patient and helpful in answering every single one and even calling me at work . Not only that , but all my travel vouchers were waiting for me at the hostel . He organized evrything beautifully for a solo female traveller and even helped me prganize my flights. I travel a lot, and most travel agencies do not half as much as this . Thanks for making my trip wonderful!!!
Yola from Canada |
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