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(5 / 5)We found many good recommendations regarding Say Hueque
We found Say Hueque on line while searching for tours in Argentina. We found many good recommendations regarding Say Hueque. Quality of the guides and attention to detail. No missed pickups or scheduling issues.
Tom & Erika Goosens
Tom & Erika Goosens
(4 / 5)We really enjoyed our visit to Argentina, had also nice catching up with my family who lives in Buenos Aires and we really liked the organisation of Say Hueque.
First of all I wish you a happy New Year, a lot of luck, health and joy in 2017.
I'm so so sorry that I didn't reply your email! As I think we told you, we have our own pharmacy and right after the journey we opened up and it was really hectic again. So your email got a little bit lost...
We really enjoyed our visit to Argentina, had also nice catching up with my family who lives in Buenos Aires and we really liked the organisation of Say Hueque.
Thanks for the recipe of the empanadas!
Now the feedback, finally...
Which hotel did you like the most? We liked all the hotels, all were good, clean, nice people... No preference.
Which was your favorite excursion? Iguazu falls, breathtaking the Argentinian and the Brazilian side!
What was the best of traveling with us? Traveling, as in way of transportation? The night bus from Iguazu to Buenos Aires
Is there anything you think could be improved? Thelong bustrips in little busses from Salta and back, but maybe there is no alternative. Don't get me wrong, the organisation was good, there were friendly guides and the things to see were nice, but just the way of transportation was a bit less.
The organisation was really perfect and in detail. Every day there was someone to pick us up, to make sure we were ok, etc. The guidelines with the time of pick up, were very helpful.
I just gave the organisation an excellent rating for world's best tour operator. :)
Tom & Erika
Vincenzo and Lisa Green
Vincenzo and Lisa Green
(5 / 5)Again, many thanks to you for organising such an amazing trip which hasn't finished yet !!
Wishing you and your staff a very happy Christmas.
We are having a wonderful trip, thank you. Not only have we seen incredible places, but we have had
extraordinarily great and very knowledgeable guides from Mary in Puerto Madryn to Ramirez here in Salta.
These are not the only ones to be mentioned and we would like to write more when we have more time!
Again, many thanks to you for organising such an amazing trip which hasn't finished yet !!
Best wishes Sandra, Vincenzo and Lisa
(4 / 5)The best thing travelling with Say Heuque was the feeling of confidence of being well cared for
Sorry I could not write earlier. Arriving home from Argentina at midnight I had a flight to Ankara for a University event and once there stayed with family for a few days.
Now I am back at home in Istanbul. It is cold and grey.
I would like to elaborate on your questions as follows:
1. Reason for choosing Say Heuque was the prompt feedback starting from the first contact. Also I had the feeling that the responses to every and each question and requirement was dealt with attention in a customized manner.
I found Say Heuque on the internet, your web page was friendly and informative. I initiated the contacts, so I felt responsible towards my travel companions but in the end everyone was equally happy with this choice.
2. The best thing travelling with Say Heuque was the feeling of confidence of being well cared for.
3. I cannot point out one hotel as the best, all met expactations according to the category chosen. Only Ivy Hotel in Iguazu was a bit run down and requires a better maintenance.
All hotel personnel were friendly and helpful.
4. I enjoyed all excursions, we were also lucky with the weather.
Though not an excursion I would like to mention the Tango Show at Esquina Carlos Gardel. Personnaly I did not enjoy this show. It was a mass tourist event, only bad food we had in Argentina was served in this place. Performers, as it appreared to me the owners of the company proved that middle aged chunky people can also dance the tango, the lady singer off-key.
I think it would be good to watch tango in a more exquisite place, a club or similar if available and my advice would be to include such a choice in your portfolio.
5. All guides were good, giving a lot of information. From time to time non-stop loud speaking in both languages was a bit too much.
6. Keep going with the enthusiasm and expertise.
One small thing, which was important for me was related to the vouchers. When dealing with group of people like ours, please ask if they would prefer vouchers in each persons name. I personnaly was not comfortable to be considered as "group leader" which proved right as in Ushuaia we missed the morning Penguin tour that we were booked on. I overlooked that we should be present at the pier missing the information provided by the tour operator there, so we waited at the hotel for a pick up. Fortunately they could take us to the tour in the afternoon.
Having said almost eevry small detail, I hope I could be of help to you. Overall, we had an unforgettable trip in Argentina. People all over the country was very friedly and helpful.
I would recommend Say Heuque to anyone should they ask my advice.
I wish all the best to you Patricia for meeting us at the airport and being with us on the city tour, to Silvia and Yuna who worked on our itinerary and bookings, to Juan for the afternoon walking city tour in Buenos Aires and to Rodrigo for his presence in the airport on our last day.
Wishişng you a merry Christmas and a very happy and successful New Year 2017.
Lots of love from Turkey
Daniel Valle Ruiz
Daniel Valle Ruiz
(5 / 5)Personalmente yo quedo muy satisfecho con el servicio de Say Hueque (10 de 10) y agradezco y felicito a ti a Pia y a Ezequiel por tan buen servicio.
Antes que nada, muchas gracias por toda la ayuda brindada durante el viaje. Tuve une muy buena experiencia en todos los sentidos, los transportes, hospedajes y excursiones todo estuvo en tiempo y no hubo ningún contratiempo. De igual manera las recomendaciones brindadas fueron de mucha ayuda. A continuación están las respuestas a la encuesta que me mandas.
1. Encontré la pagina en Google y la elegí porque tenia flexibilidad en modificar los itinerarios para que se acomodaran a lo que yo buscaba
2. Todos los transportes y logística estaban muy bien arreglados, por lo que no me tuve que preocupar por nada y eso me permitió disfrutar el viaje mucho mas.
3. El de Iguazu por comodidad, sin embargo por el staff, me encanto el de El Chalten y el de El Calafate.
4. Probablemente El Chalten y Torres del Paine fueron mis lugares favoritos
5.Lamentablemente no recuerdo sus nombres, pero todos los guías fueron muy buenos y amables.
6. Personalmente yo quedo muy satisfecho con el servicio de Say Hueque (10 de 10) y agradezco y felicito a ti a Pia y a Ezequiel por tan buen servicio.
Les adjunto una imagen con vista al Canal Beagle.
(5 / 5)Our trip was a great success and we are grateful for your efforts.
I just wanted to let you know that our trip to Argentina was wonderful. All of your arrangements for our transportation were perfect and certainly made our travel free from stress. All of our tour guides were friendly and knowledgeable and we enjoyed spending time with each of them. Our accommodations were clean and comfortable.
Our trip was a great success and we are grateful for your efforts.
(4 / 5)I chose Say Hueque because it had the exact itinerary that I was looking for while doing a google search. I found the agency doing a basic google search of patagonia tours.
I am happy to answer your questions, here they are:
1. Why did you choose Say Hueque? Where did you find us?
I chose Say Hueque because it had the exact itinerary that I was looking for while doing a google search. I found the agency doing a basic google search of patagonia tours. I also found the recommendation in the Lonely Planet travel book on Argentina, and that gave me an additional comfort on the company.
2. What was best of traveling with us?
All the transportation, accommodation, and included excursions were on-time and well-arranged. We traveled with Huellas Del Sur and Buses Receptivo Austral, and both were very good. The all-inclusive arrangement in Torres del Paine at Las Torres Hotel was excellent.
3. Which was your favorite hotel, why?
We loved the Las Torres Hotel in Torres del Paine. We also liked El Paraiso in El Chalten because it was very well located. While the staff at the Meulen in El Calafate were all very nice, that hotel is in a terrible location, far from the center of town, and there is no transportation. We would have preferred a hotel closer to the center of Town.
4. Which was your favorite excursion?
Our favorite excursion was the visit to Perito Moreno glacier, including boat ride.
5. Is there any guide that you would like to mention?
6. Is there anything that you would like to see improved?
Overall, the experience was good. I started working at Say Hueque with Lucia, and I really liked her approach. However, after the initial booking of 50% of the trip costs, I was transferred to other agents. I would have preferred to have had just one agent through the whole process. I had a lot of questions, and it was confusing having to change agents multiple times. Also, I was told that I was going to be offered other tours (in Buenos Aires, etc), but after the initial payment, nothing was ever offered again, and it felt like the agents were annoyed to be contacted. So, overall, it would really be better if there is only one agent, rather than the constant change from agent to agent. (I had Lucia, then Pia, then Yanina, then back to Lucia).
I hope that helps.
(4 / 5)Our favorite excursion was the day we were in Peninsula Valdez. We thought it was only a whale watching excursion but we were able to see so much more.
Nice to hear from you! No worries about the transfer. Completely understand.
Sorry I didn't reply sooner. Cohen actually got sick (fever) the weekend we got back so it has been a bit crazy at home.
Please find our answers below:
We chose Say Hueque at first because it was recommended by the guide book: Frommer's Argentina. We decided to go with Say Hueque as Vera put together an awesome itinerary and put up with all my changes :-)
The best part was how smooth everything went. Everything was set up really professionally.
This is hard. We liked all the hotels. If you ask the kids, they will say Dazzler in Buenos Aires because they got candy at checkout.
Our favorite excursion was the day we were in Peninsula Valdez. We thought it was only a whale watching excursion but we were able to see so much more.
All the guides were amazing. Special mention to Sebastian in Puerto Madryn who really went out of his way to explain things to the children.
Response time was not as fast when my contact was moved from Vera to Yuna.
It was not bad, it's just that Vera was great at keeping in touch within
24 hrs :-)
We will definitely be recommending Say Hueque on our blog (www.wanderingwagars.com)!
Jeff and Brenda Roberts
Jeff and Brenda Roberts
(5 / 5)We had a wonderful time and thank Say Hueque and all staff for making it happen. We would be happy to recommend you to anyone wanting to visit Argentina and the Falls
Thank you for your email and your best wishes. Yes, we are now back home in the cold UK and getting back to normal life.
I am really sorry we missed you in BA, but it was very nice to receive your welcome pack at our hotel and copies of our boarding passes for the flight. (and also at Iguazu).
Your specific questions:
We looked at the internet for companies offering visits to the Falls and your company and one other came up in our search. We also saw that you were recommended in a Lonely Planet guide book and a travel agent we know confirmed he was aware of you. We asked for a quote and this covered everything we were looking for. Our initial contacts were with
Tamara Apipet and Lucia Marin, both of whom were very helpful. As we do not speak good spanish it was good to be able to communicate in english.
We were happy to book the holiday after receiving information, and all the confirmation emails were clear and concise.
In Argentina all the arrangements worked perfectly, all the transfers were on time, the flights were on time, and the hotel was perfect.
We had a wonderful time and thank Say Hueque and all staff for making it happen. We would be happy to recommend you to anyone wanting to visit Argentina and the Falls. In the end we chose not to visit the Brazil side of the Falls on our
last day as my wife's back was sore, but we thought the Argentinian side gave us all we needed.
Our trip was perfect. The only thing I would suggest is that if we had known before we left the UK we would have found a way to meet you.
Once again, thank you for everything. We will look on Tripadvisor to give you a reveiw.
Jeff and Brenda