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Trip Reviews

Say Hueque has been recommended by the most important travel guides.
We invite you to read the extracts from Lonely Planet, Time Out, Rough Guides, Footprints, Frommer’s, Let`s Go, Moon, Le Guide du Routard and Petit Fute and see what they say about us…
Below you will also find stories, commentaries, pictures from people who have used our servicies.

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David Healey

David Healey

(4 / 5)

Lo pasamos muy, muy bien en Argentina, y volveríamos a menudo para conocer más de tu país si no estuviera tan lejos.

Hola, Agustina,

Saludos desde Tucson, Arizona, EE.UU. Lo pasamos muy, muy bien en Argentina, y volveríamos a menudo para conocer más de tu país si no estuviera tan lejos. El viaje es una paliza, sabes? Aún así, estamos pensando seriamente en viajar a Chile el año que viene.

En cuanto al tour a las cataratas de Iguazú, todo resultó muy agradable: el transporte, el hotel, el guía, menos un detalle. Llegamos a Iguazú el 6 de enero y volvíamos a Buenos Aires el día siguiente en un vuelo que salía a las 17:10. Nuestro guía, Horacio, nos dijo que tenia arreglado transporte a las 15:30 para llevarnos al aeropuerto. Muy bien; tiempo de sobra para llegar al aeropuerto con una hora de antelación. A las 14:30 mientras yo subía del circuito inferior, me encontré con Horacio, quien bajaba el circuito con un grupo de turistas. Me dijo que pasaría a por nosotros a las 15:15 para acompañarnos a la salida del parque. Le dije que estaríamos en la plaza al lado de la estación del tren. Bueno, llegó la hora convenida pero Horacio no apareció. A las 15:30 todavía no había ningún señal de Horacio, así que le dije a mi esposa que a lo mejor Horacio había ido a la salida por otro sendero que no pasaba por donde estábamos, entonces yo fui a la salida para ver si estaba allí. Cuando llegué, no estaba Horacio, pero sí el chofer. No sabía que era el mismo que nos había llevado del aeropuerto al hotel. Pensaba que Horacio había arreglado transporte con otro. Ya eran casi las 16:00. Estaba a punto de volver a por mi esposa cuando llegó ella. Me dijo que no había visto a Horacio y que hacía tarde, así que decició reunirse conmigo. Subimos al bus y salimos pitando al aeropuerto. Menos mal que nuestro vuelo estaba retrasado porque llegamos al aeropuerto a las 16:40. Todo salió bien, pero hubo un momento de susto.

Hablemos de viajes a Chile en enero de 2017. Aparte de visitar Santiago y Valparaíso, me interesa mucho el viaje de Temuco a Bariloche, pasando por el distrito de los lagos. Que ofertas tiene Say Hueque?

Muchas gracias por la receta de empanadas argentinas. Creo que vivimos o de empanadas o bifes mientras estábamos allí. Podrías mandarme la receta para la masa?

Saludos desde Tucson,

David Healey


15.01.16

Comments About:

Featured Trips, Iguazu Falls

Raiel Barlow

Raiel Barlow

(4 / 5)

Wanted to tell you what a great trip we had

Hi Carolina,
Wanted to tell you what a great trip we had. Everything went really smoothly except for our packs are really gross- I cced you on that email. Otherwise we were really happy with the arrangements you made. The hotels were all nice, especially the cauquenez de nimez and senderos. I would suggest sending people some info on the "transportation on your own" from the bus in el calafate to hotel (availability of cabs and expected fees for the ride).
Thanks again for everything,
Raiel=


15.01.16

Fonia

Fonia

(4 / 5)

Thank you very much for everything you've done!

Hi Patty,

sorry for the late reply of your email. I went back straight to busy work after the trip.

I was just about to leave a comment on TripAdviser and I think the post has been closed now. Therefore, I will write my frank own opionion about this trip to you below.

Generally it was a fantastic trip. all the Guides and Drivers are very nice and welcoming including you. we felt like we were well taken care of.

The Hotel we stayed at Buenos Aires was good. we were happy with it. The day trip to Punta Tombo was great, we saw sooo many penguines just walk around us and swiming in the ocean. That was my favourit excurtion!

there was only one thing I want to clear with you which I mentioned on the phone with you the last day I was there already. During our day trip to Peninsula Valdes, the itinerary I was given said the boat tour was included. however the guide on the day said it was not included and if we wanted to go on the boat we need to pay. we thought we could not see whales during that period anyway, therefore we did not go on the boat. I just want to mention this to bring your attention. if your itinerary was not clear about this, it may cause issues with your customers in the future.

Overall it was a great trip and I also need to thank Yuna. She helped me to pay my Reciprocity Fee just before the departure of our trip. Without her, I may not even be able to enjoy my holiday at Argentina!

Thank you very much for everything you've done!

Kind Regards
Fonia


14.01.16

Katie Petersen

Katie Petersen

(5 / 5)

We were extremely pleased with Say Hueque's organization of our trip.

Hi Agustina,

Just to follow up on Jason's email - I agree completely. We were extremely pleased with Say Hueque's organization of our trip. The hotels were very comfortable, the staff was great, and we really appreciated the pick-ups and drop-offs. We would absolutely book with Say Hueque again, and would recommend the company to anyone travelling to Patagonia. I'll mention one thing in addition - we really liked the balance of planned time (e.g. Porito Moreno Glacier tour) and free time (a few days to hike in El Chalten with no set itinerary). Thanks very, very much!!

Cheers,

Katie


14.01.16

Comments About:

Hiking Patagonia, Patagonia

Jason Fung

Jason Fung

(4 / 5)

We loved the tour and would not hesitate to book with Say Hueque again.

Hi Agustina,

Here is my blurb.

The tour was excellent. Each of the hotels chosen by Say Hueque were clean, convenient and well kept. There was always someone to meet us when we arrived at each location, and everyone was very friendly and helpful. They even checked us in for the flights! We loved the tour and would not hesitate to book with Say Hueque again.

As for anything that could be improved: On the second last day we traveled by bus from El Chalten to El Calafate and on the last day we flew from El Calafate to Buenos Aires.

It would have been preferable if the bus trip and the flight took place on the same day. There is not much to do in El Calafate for a half day as the glacier is too far away for a half day trip.

Thus, we could have either returned to Buenos Aires a day earlier or had an extra full day in El Chalten.

For instance, instead of:

Day 5: Half day in El Chalten and evening bus ride to El Calafate.
Day 6: Half day in El Calafate to Buenos Aires

I would have preferred:

Day 5: Another full day in El Chalten
Day 6: Morning bus ride to El Calafate and evening plane ride to Buenos Aires

or

Day 5: Morning bus ride to El Calafate and evening plane ride to Buenos Aires

Katie may have additional comments :)

Jason


14.01.16

Comments About:

Hiking Patagonia, Patagonia

Kara Romano

Kara Romano

(5 / 5)

We had an AWESOME time on our family trip. Thank you so so much to Say Hueque for helping us create and this special trip.

Hi Carolina,

Thank you for this email. I apologize for the late response! We had an AWESOME time on our family trip. Thank you so so much to Say Hueque for helping us create and this special trip. Everything was seamless and it made our travel experience so pleasant.

To answer a few of your Qs:
Which hotel did you like the most? Aguas Arribas! But we wished we had more time at the one in El Calafate - we loved the pool and the cool restaurant and the spa was reasonably priced. We also had a great time at Hosteria las Torres - a great place for jumping off to all the hikes and the refugio (domos frances) was great! Basically all of them - but Aguas Arribas was charming and so special
What was the best of traveling with us? The ease of travel - transportation was seamless and all the hotels knew we were coming and where we were going next.
Is there anything you think could be improved? Nope!

Thank you so much, again. I have attached 2 pictures - one of our whole family at the glacier near Fitz Roy and one of my brother and I on the hike back from the torres base.


13.01.16

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Kara Romano

Kara Romano

(5 / 5)

We had an AWESOME time on our family trip

Hi Carolina,

Thank you for this email. I apologize for the late response! We had an AWESOME time on our family trip. Thank you so so much to Say Hueque for helping us create and this special trip. Everything was seamless and it made our travel experience so pleasant.

To answer a few of your Qs:
Which hotel did you like the most? Aguas Arribas! But we wished we had more time at the one in El Calafate - we loved the pool and the cool restaurant and the spa was reasonably priced. We also had a great time at Hosteria las Torres - a great place for jumping off to all the hikes and the refugio (domos frances) was great! Basically all of them - but Aguas Arribas was charming and so special
What was the best of traveling with us? The ease of travel - transportation was seamless and all the hotels knew we were coming and where we were going next.
Is there anything you think could be improved? Nope!

Thank you so much, again. I have attached 2 pictures - one of our whole family at the glacier near Fitz Roy and one of my brother and I on the hike back from the torres base.


13.01.16

Comments About:

Family Trips, Honeymoon, Patagonia
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Martin Grant

Martin Grant

(4 / 5)

This was our dream trip and almost everything worked out perfectly.

Hi Patty:

This was our dream trip and almost everything worked out perfectly. I’d say for hotels that Hotel Ilaia in Punta Arenas is at the top of our list. The Explora was, of course, magnificent, both in setting and architecture. The Hotel Sur Bella was a fantastic location in Buenos Aires with impeccable service and nice large rooms. But the Ilaia had something even better: a staff that treated us like long-lost family members. The location was nice, the room on the roof of the hotel had one of the nicest city views ever and the breakfast was perfect.

Our favorite excursion was the one I didn’t think we needed: a tour guide in Iguazu Park. Everything I’d read said that you could easily see the park on your own, that the trails were well marked and easy etc. Our guide, Ivan, was amazing though. He had reservations waiting for us for the jet boat tour (which was sold out both days we were there) on the off-chance that we’d like to do that. He had relevant comments about history (personal history as well as his family had lived in the area for generations: his grandfather had worked for the park decades prior). We had a full day with him and kept saying “those people don’t know all of the things that they’re missing just walking around”.

Our least favorite excursion was the tour of Buenos Aires. It was billed as a historical tour with video clips, visits to Evita’s balcony etc. Instead we used up two hours of the tour picking up other passengers and at least a third of the tour were stops at two “tourist locations” so we could pick up souvenirs. The tour guide was not engaged with the passengers (she talked to her friend when we were not anyplace of interest).

All of the people who provided transfers for your company were amazing! They were waiting for us as we emerged from the airports, showed up early at hotels (even on New Year’s Day in Buenos Aires at 7 AM!) The two representatives that I worked with , Pia and Silvia, were both very good. All of the arrangements that they made for us (with the exception of the BA tour) were exactly as described. One thing that might have been better would be to have dropped us an email or two between the time when we made reservations in early March and before we departed in December. I ended up contacting Pia in mid-November to arrange our final payments. Nothing serious, just might be good customer service to say “everything still looks good”.

And speaking of good, can’t say enough good things about your partner Steven Soto of Exito Travel. Great professional, on top of everything.

Martin Grant


12.01.16

Comments About:

Buenos Aires, Chile, Iguazu Falls

Astrid Pillay

Astrid Pillay

(3 / 5)

We enjoyed our trip. The scenary was great.

Thank you Agustina,
Thank you for you e-mail. We enjoyed our trip. The scenary was great. The hotel we enjoyed a lot was Loi Hotel in Iguazu. We did not enjoy or like the hotel in Calafate. In general we think our trip was overpriced based on others we met on the tour. The best part was being met at the airports and driven to the airports. The food in Estancia Christina was not memorable. This is a trip that can be skipped. We did not realize that after a very difficult walk we will be so far from the glacier. it was in general a waste of a day. Perito Moreno on the other hand we felt we had the experience of a glacier.
Hope this helps
Astrid


12.01.16

Amy D'Souza

Amy D'Souza

(4 / 5)

Thanks so much- we just got back on Sunday and had an amazing time traveling through Argentina & Chile

Carolina:
Thanks so much- we just got back on Sunday and had an amazing time traveling through Argentina & Chile. Thank you for sharing some recipes for empanadas- I think we ate about 100 in two weeks - haha! I would love to provide you some feedback. Here are some answers to your questions, some general feedback and a couple photos. Our favorite photos of the two of us are from Perito Moreno and Torres del Paine.


Which hotel did you like the most? Senderos in El Chalten
What was the best of traveling with us? Is there anything you think could be improved? I liked that everything was handled ahead of time and that we knew our daily schedules before we arrived. Our favorite activity (by far) was the ice hiking on Perito Moreno. We had a blast that day! It was a little confusing that locally we had to contact different agencies. Huellas del Sur gave us some incorrect information on our transportation from El Chalten to El Calafate. We were supposed to go on a bus, but ended up getting a private transfer (not bad), but we only found out when we went to the bus station the day before and they didn't have our names on the reservation. Huelles del Sur was slow to respond to us to confirm the El Chalten to El Calafate transportation. Additionally, the packet we received from Huellas del Sur was in Spanish, so it was difficult to understand our instructions without help from someone who spoke both languages. Overall great experience and I would recommend Say Hueque to others traveling to this part of the world! The one thing I would caution to someone who is traveling here is to consider how much time you are traveling from one destination to another. I felt like half the time in Patagonia was spent transporting from one town to another. But when we got to each place, we felt it was really worth it! Could have spent one less day in El Chalten and one more day in either Torres Del Paine or in El Calafate (wished we had time to do a kayak excursion to Upsala or on Grey Glacier).


12.01.16

Comments About:

Hiking Patagonia, Patagonia
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