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Bron and Bob
Bron and Bob
(5 / 5)Thanks to all at Say Hueque for making this a memorable holiday- for all the right reasons. We would certainly use this company again.
We arrived home safe and sound and very happy about our whole trip including Argentina.
Everything organized through Say Hueque was great - tours, hotels, transfers.
If we had any complaint it was minor - regarding breakfast at our hotel - not very good. But that was all. Even having our car breakdown on the way back from the airport following our trip to Iguazu was an adventure rather than a problem.
Thanks to all at Say Hueque for making this a memorable holiday- for all the right reasons.
We would certainly use this company again.
Bron and Bob
(5 / 5)We can't thank Say Hueque enough for planning the perfect trip to Bariloche! Everything went flawlessly
We can't thank Say Hueque enough for planning the perfect trip to Bariloche! Everything went flawlessly. The sightseeing excursions were incredible and allowed us to see all of the popular vistas. We truly appreciated having all of our transportation arriving promptly on-time, as well as having enough free time in our schedule to relax and tour the city center. We will definitely use your services in the future and will be sure to recommend Say Hueque to all of our friends/family touring Argentina.
We had such a fabulous time in your country and can't wait to return. See picture attached :)
Thank you again for your help!
(4 / 5)We enjoyed our experience very much.
We learned about Say Hueque on line by searching for "things to do in Buenos Aires area."
We really appreciated our guide, Mariel (sp?), who was very informative and sensitive to traveler needs. Say Hueque transfer staff were all very punctual and accommodating.
In our itinerary it was stated that Aves Parque was "included" in our package; it should be clearer that the entrance fee was not included.
We enjoyed our experience very much.
(5 / 5)Hope to come back to Argentina some other time. All the best and thanks to you an Adrian for the excellent Malbec.
Nice to hear from you. Here everything is fine. Colleen is more relaxed now that she is back home and spends lots of time with her sister that is now at the ospice. Unfortunately there is no hope for her.
Regarding our trip I enjoyed it very much even with the emotional turmoil of my friend and tried to support her the best I could.
Here is my contribution to your survey:
1. A friend of mine told me about Say Hueque and I found your company on the Internet.
2. The punctuality. All the transfers went very well.
3. Grey Lake hotel in Torres del Paine. Easy choice as it is a higher level hotel and very comfortable.
4. Hard to choose as all of them were quite interesting for different reasons. However the visits to Iguazu Falls were quite spectacular.
5. All the guides were very good: Ursula in Buenos.A., Lorena in Bariloche, Alex in Ushuaia and Adrian at the Falls were excellent.
6. The tour was great. In Ushuaia I probably would have liked a cruise along the Beagle Channel, however the 2 tours that we did in Tierra del Fuego were both very interesting.
We didn't know that in Sao Paulo we landed at the domestic airport and we had to go to the international one. Anyway we had lots of time to do the transfer so no problem!
Hope to come back to Argentina some other time. All the best and thanks to you an Adrian for the excellent Malbec. Ciao
(4 / 5)Over all our entire trip to Chile and Argentina was really wonderful.
Thank you for checking on us.
We are back home in Albuquerque. A day later than we planned due to a malfunction on a plane with American Airlines in Miami. All is good, we are happy to be home.
Iguazu was absolutely beautiful and amazing. The tour guide Adrian and his driver Daniel were very good. Adrian was very informative, attentive and professional, nice guy. The top 4 highlights for us were Iguazu Falls, Perrito Moreno in El Calafate and Torres del Paine in Chile and of course spending quality time with you in Buenos Aires, your insight and knowledge is tremendous.
Many other things were really nice too but those were are top four. We loved the Tango show and the next day we ventured out using the subway visiting Recoletta and the Botanical gardens.
We wanted to mention that we did not get to the Holiday Inn till midnight although our flight from Iguazu Falls landed at airport at 10 pm, after luggage was picked up we departed about 10:30 for Holiday Inn, we do not know if this is the norm (1 ½ hours) . I think the driver got lost, not sure.
So now we are concerned because we have 2 ½ hours to sleep so we can get picked up at 3am. We asked the driver
If his company was going to pick us up at 3am and he said “yes but another person”. We asked him if we could get picked up later , maybe 3:30 pm or 4 pm so we can sleep a little more, we were so tired after being at Iguazu Falls all day walking, heat and humidity and flight. He called someone and they told him that they could not change the time, so we had stay with the 3 am pick up.
We now realized the airport was only less than 10 minutes away. So we got to International Airport and had a lot waiting time for our 6am flight. It would have been better if we could have a little more time to sleep. Maybe a 4am pick up would have been better.
Over all our entire trip to Chile and Argentina was really wonderful.
It was so nice to meet you.
Becca and Joe
( / 5)Almost time say adios to Argentina. I want to compliment you and Say Hueque for a really well designed and organized tour. I will recommend you to anyone I ever know who wants to experience your beautiful land.
Almost time say adios to Argentina. I want to compliment you and Say Hueque for a really well designed and organized tour. I will recommend you to anyone I ever know who wants to experience your beautiful land.
The tour guides were all outstanding. Hotels were wonderful. Everything ran smoothly and I felt very safe.
I had e mailed Rodriques re my pick up to the airport this evening and asked if it were possible to be picked up at Clasico at 5.00pm instead of 5.30. I am leaving the hotel now but will check my iPad at 4.00pm to see who will fetch me and what time.
Thank you, Ezequiel for being such a good contact person.
P.S. Iguazu Falls are the most beautiful spot on earth!
(5 / 5)I would definitely recommend Say Hueque to anyone planning a trip to Iguazu, and I would certainly look to them first for other trips.
I had chosen to contact Say Hueque to arrange a 2-day trip to Iguazu Falls based on the very strong reviews that I had read, and my wife and I were not disappointed. First, the planning of the trip, months in advance, was excellent, with very responsive staff answering my many questions and making the arrangements (including the excellent Loi Suites hotel) efficiently. And all of this was executed as well as is possible - from meeting us on our flight from Buenos Aires, to efficient transport and timing of our local guide and driver (which involved going over to Brazil on our arrival to see the Brazilian side, leading to passing through 4 border controls (those do take time, but our guide was very helpful in facilitating these)). The flights arranged by Say Hueque were exactly what we needed for our schedule, the hotel was wonderful, and, of course, the Falls are amazing. On our return flight to Buenos Aires to the domestic airport, Say Hueque arranged for a driver to take us to the international airport, and that went off perfectly. And Sergio at Say Hueque contacted us while we were traveling and followed us every step of the way making sure that all went well. I would definitely recommend Say Hueque to anyone planning a trip to Iguazu, and I would certainly look to them first for other trips.
Matteo Lo Verso
Matteo Lo Verso
(5 / 5)Thanks much for your lines, please know that it has been truly a Wonderful trip, I have enjoyed every single moment of it, indeed a memorable one.
Thanks much for your lines, please know that it has been truly a Wonderful trip, I have enjoyed every single moment of it, indeed a memorable one.
Say Hueque was suggested by a dear Argentinian Friend of mine who leaves in Buenos Aires and who has used its services for her Italian side Family once.
The impeccable organization and attention to details (print out of the boarding passes for instance), as well as the genuine help towards my needs. Pick ups and transferts from Airports to hotels and viceversa much appreciated..... Customer service at its best. Bravo!
All of the hotels I stayed in were just fine, staff attitude in the different sites simply awesome. Just one consideration for the Hotel in El Chalten : Pudu Lodge, room was fine indeed, as well as the hotel, just the cleanliness of the room was a minor inconvenient, not very accurate!.
I really cannot say which was my favorite excursion, merely because every single one was unique. I have appreciated the ones in Ushuaia (trekking and paddling in the National Park, Mathias the guide was great and kind), also the Cruise in the Beagle Channel has been one of the highlights, Cristofer the guide was indeed knowledgeable and I personally felt his passion and love for his job, that came across nicely... The Perito Moreno excursion was another Great excursion, Daniela the Guide really, really helpful and very competent..... I also would like to higlight the suggestions from your team (Vera and Yuna) during the preparation of the travel agenda, with regards the El Chalten's selfguided excursions, their suggestions were great (Trekking to Laguna Torre etc....). Also the Waterfalls in Iguazu were amazing, Cesar the guide, was indeed funny and passionate, I really liked him too.
and last but not least (this is why I wanted to save it for the last bit) a particular thank you goest to Rodrigo, a truly passionate, enjoable and knowledgeable individual who had given me one of the most intimate and personal felt tour during this trip (BA city tour).
It has been just Terrific!!!
Tom and Sara Roelens
Tom and Sara Roelens
(4 / 5)Seamless transitions through each destination with pick up, hotel, tour etc.
We had a great trip and please see comments below:
We saw good reviews of Say Hueque on Trip Advisor and all other travel agency seemed more expensive for the similar itineraries we were interested in. Sara used the "Contact Us" link on your website to ask 2 distinctive questions but received generic replies from Lucia and Veronica. Specific answers would have been more appreciated. But when Tom contacted Patricio he replied with specific answers to our questions so we ended up communicating only with him and he has been responsive and helpful.
All hotels recommended and we ultimately selected were good. We chose EcoCamp ourselves specifically and paid good money for it, but it is the most unique and memorable. The hotel offered by Say Hueque in El Calafate "Madre Tierra" is clean, quiet and in a good location. We enjoyed it very much.
We asked to include EcoCamp into the itinerary and Patricio worked it out so it is much appreciated. However, we had to take the bus all the way to Puerto Natales to be picked up by EcoCamp. The pick up from Puerto Natales was a waste of time only to have a short visit in the office and have a lunch. Then a short 30-min visit to Cuerva De Mylodon was thrown in to make up for it we guess. But we lost at least 3-4 hours. We could have been picked up at the border crossing and go directly to EcoCamp. We wouldn't have cared for the lunch. At the end we arrived at EcoCamp at 7:30pm, nearly 12 hours on the road; while the way back we arrived back in El Calafate before 12pm with a drop off from EcoCamp directly at the border. We know this could be a requirement from EcoCamp, not by Say Hueque, but for future guests you may work it out with EcoCamp better?
Also, we were shocked to be asked to throw away fresh fruits, nuts and sandwiches when entering Patagonia and to Chile. This may be a known fact for Argentinians but many other travelers were equally surprised. For Say Hueque to put a notice in the itinerary, similar to what you reminded us for the National Park Entrance Fees, would be helpful and to avoid unnecessary food waste.
We really wanted to do the Mini Trekking in addition to the Perito Moreno excursion offered by Say Hueque. But it will mean we return to the park again and do some of the activities again. Is there anyway Say Hueque can combine the two? Our return from Moreno trip was 2:30pm so we could have stayed much longer with the summer long days. We would much prefer to do the mini trek in the morning, then a boat trip, then the walk on the walkways.
But thank you for a wonderful trip when we have time we will update tripadvisor for you.
Tom and Sara
Barbara & Michael Lipner
Barbara & Michael Lipner
(5 / 5)The best of traveling with you was the immediate responses we got from the very beginning of the planning all the way through the entire trip. We were able to make a last minute change and you made sure it went through.
Thank you for being available when we needed clarifications on our trip!!! Knowing you were a text away was very comforting.
We do not remember where we found you. We had used you for booking airline tickets on our trip to Argentina. Our friends also booked the tickets with you and some tour in Iguassu Falls. All those arrangements were good so we contacted you again.
The best of traveling with you was the immediate responses we got from the very beginning of the planning all the way through the entire trip. We were able to make a last minute change and you made sure it went through.
All the hotels were fine. Cannot really say one stood out.
Same thing with excursions. They varied somewhat and the guides were very different. We really did enjoy the morning tour we added in Atacama although the climb up the hill was a bit of a challenge.
Each guide was very different. Some were better than others but no one stood out as do not use again.
There was a different way to see penguins. Might have tried that now that we know the Magdalena Island tour is often cancelled due to weather.
Do you think we should post on the Argentina site at Trip Advisor. We were in Chile. Not sure which forum to use. What would you suggest?