We had SUCH an amazing honeymoon thanks to you guys..we appreciate every last detail from the prompt pickups to the late check out at some point, and the kindness everyone on your team has showed us.
After doing a lot of research on which spots of Argentina we wanted to check out, I believe I checked out at least 3 companies via Google trying to find a company that could accommodate our itinerary with a reasonable budget. We almost went to another company, but I think your prompt replies in the inquiry phase really helped us lean your way.
It was nice to have you guys arrange all the interconnecting flights and hotels for us, and we felt like we were in good hands throughout the entire trip. The recommendation pamphlets you provided were helpful, and the tours were just amazing. We definitely appreciated the on-time pick ups and friendly service throughout the entire booking process and while we were in country everything went real smooth and we felt comfortable.
The hotel in Bariloche (Inacayal) might have been our favorite. It was a beautiful property, had super nice staff, beautiful room, nice pool/hot tub with a spectacular view and overall great location overlooking Nahel Haupi lake.
Kau Yatun in El Calafate was also nice!!! No TV but that was fine by us since we enjoyed the quite. It felt so remote and also had happy, friendly staff - they even offered bikes into town which was a nice surprise (only used them once though) and it had a peaceful stream nearby you could walk to and walking into town wasn't hard.
The Lunajuim in El Chalten was also fantastic because the lady at the front desk was a doll! The hotel itself was ina decent location and had a nice breakfast - the rooms were OK, but the service by everyone really stole the show as they really made us feel at home..
The Aldea Lodge was also a cool hotel being in the jungle, saw neat animals and the pool was beautiful. The room was also neat with the wooden floors and remoteness, comfy beds and TV was nice to fall asleep to. The staff was nice, but not as friendly as the people from Patagonia, but still nice.
I know you asked for our favorite, but they were all so unique and awesome in their own ways!!! Sorry!! =)
Man..we were just BLOWN away by the glacier tour..the guides were cool, and the glacier was just mesmerizing! Was so cool putting on the crampons and walking on that gigantic chunk of ice - one of the coolest places we have ever and probably will ever see...All excursions were worth it to us and we enjoyed each of them, but this one took the cake
Santi (Santiago) in Bariloche was just fantastic for our Nature & History tour. He spoke excellent English, was funny, and polite and just a wonderful guy! Rodrigo was also super nice and informative for our welcome and departure - he even checked up on us during the trip which was nice!
The only thing we can suggest is perhaps sending the itinerary descriptions in an easier format to read (during booking process) - not sure how you'd do that, but I think it would possibly help.
Also, perhaps give those traveling to the Patagonia region a heads up that they'll need to throw their toilet paper in the bin and not flush it as it was a little confusing when we first encountered that.
For Buenos Aires/Bariloche, maybe give people a heads up that they will probably have to insert their room key next to the light switch to activate electricity for the room. They will eventually ask the front desk and be advised, but when you first arrive and think your room lights don't work and need to use a dark bathroom in a hurry, it would be good to know ;)
Also would be good to know how much to tip guides. We had no idea what was appropriate, so any kind of advice for that would be very helpful. I think we read somewhere it should be a certain percent of the cost of the excursion, but since we're on a package and don't know all the costs, a general idea would definitely help.
Other than that, you guys are just awesome. So nice and helpful the whole way through. We were worried about booking a company we have never heard of before, but after reading a few reviews and confirming you were legit, it was an easy choice. Thank you over and over again for such a wonderful honeymoon and experience. We want to visit more areas of Argentina someday like the Pininsula Valdes y Ushauia..so we'll be back (hopefully!!)
Erika & Jaimeson