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Gerry & Linda McCarthy
Gerry & Linda McCarthy
(5 / 5)We are back home and thanks to Say Hueque we had a great trip!
Long journeys always throw up 'lemons' (sour experiences), but Say Hueque makes them into lemonade... To be serious vacation time is so precious its worth getting local help to smooth the way and Say Hueque have this off to an art. The driver who took us to the Tango club was the perfect host, and yet this was just one of many transfers. Say Hueque guides and drivers are great - Select travel not so much. But to be fair they kept us safe and tried to be helpful, and we did get to the airport on time.
Favourite hotel has to be 'Soho' in Buenos Aires - excellent because the girls are so thoughtful (they even had spare SUBE cards on offer). The location is also very elegant, and we wish we had stayed there longer.
Worst hotel was La Cantera in Iguazu. Why? Well the rooms were indeed clean and well appointed, the restaurant was also very good and the staff very nice but -but- but.... We have travelled across the world to many countries and many hotels yet the front desk of La Cantera is the worst we have encountered - to the extent that we would never stay there again.
Best excursion? The Sunset Kayak trip displays the magic of Bariloche perfectly.
We enjoy Argentina and are looking forward to returning. I need to learn more Spanish!
(5 / 5)What a fabulously planned trip we had
Before any memories start to fade, we wanted to let you know right away what a fabulously planned trip we had. Karen and Say Hueque did a perfect job of following through on every single arrangement we had discussed.
Before our trip, we had lots of questions and concerns about how the arrangements would be made. The day by day itinerary, along with the overview itinerary, were extremely useful tools. Every single organization that Say Hueque worked with did exactly what was outlined in our itinerary every single time. We never had to wait for someone to show up. We never arrived somewhere unexpected. All the arrangements were handled smoothly and efficiently.
Throughout the trip we talked about how impressed we were with your work. Thank you for making this trip to a fascinating part of the world absolutely joyful. We were able to immerse ourselves in the beauty of the Patagonian area without needing worrying about mundane travel details. We know our time in Patagonia was enhanced due to the all the work you did to make our trip a success.
We send you heart filled thanks.
Arlee & Michael Stern
Arlee & Michael Stern
(5 / 5)Thank you again for all your help !
We just wanted to say thank you so much for assisting us in planning our Honeymoon in Argentina and Chile. Everything you organized was planned out perfectly, all the accommodations and rides were on time and welcoming. Overall, we had an incredible time. Thank you for suggesting Patagonia Camp - we absolutely loved it !
We have already recommended your company to a friend of ours and will definitely mention your name to a few others.
Thank you again for all your help !
(5 / 5)Would like to say ‘thank you’ for making our trip so pleasurable
We had a fantastic trip, thank you!
We chose to travel with Say Hueque because you provided a bespoke itinerary in line with where we wanted to go, we were looking with a company with local knowledge. We saw your website and you offered what we were looking for.
2The booking process was very good. All changes were to itinerary were made / advice given speedily. The only issue was not paying by pay pal - although we did this by credit card in the end the process was more complicated.
Our favourite hotel was the Kaulem Hosteria in El Chalten - an intimate and cosy place with only 4 rooms, delicious breakfast, cakes and coffee - brilliantly located and the staff were really friendly. Out least favourite hotel was Hosteria Koi Aiken in El Calafate. This is mainly due to the location due to a 40 minute power walk to the outskirts of town and tthe rooms were a bit tired looking, although the breakfast was very good.
It's difficult to say which was our favourite excursion as they were all fantastic. The trip to Perito Merino glacier was amazing, simply because the scenery was so breathtaking and the glacier hike really interesting with informative and friendly guides. The paddle trip into the national park at Ushuaia was also great fun - again the guide spoke excellent English and made the trip enjoyable with his knowledge of the park and flora and fauna. And the excursion to the Iguazu falls was also great as the guide knew all the tricks to make sure we spent the least time queueing as possible - and again he was very informative and knowledgeable. Its really difficult to pick out a favourite memory as we loved all of the places we stayed. We hiked to the see Mount Fitz Roy and Cerro Torre - this was also amazing. My memory will be the the diverse and stunning scenery - glaciers, mountains, waterfalls and wildlife (beagle channel cruise) the friendliness of all the people we met and the knowledge of the guides. oh and the great steak and huge portions of food!
Rene - the Iguazu falls guide - he saved us so much time queueing and was really knowledgeable about the birds and plants. But all our guides made the experience memorable.
I was a bit disappointed with the location of the Koi Aiken hosteria as we spent a lot of time walking to and from town - and I did expect that arrangements would have been made for our bags to be transferred between the Rebelde hotel. We asked and the lady at the Rebelled sorted this out for us, but an agent from Say Hueque did email to say this was our responsibility.
I would definitely recommend your company to any friends who are travelling to Argentina and would like to say ‘thank you’ for making our trip so pleasurable.
(4 / 5)Everyone was super helpful!
We chose to travel with Say Hueque because you had all of the tours we wanted and helped us customize an option that worked with our budget. The booking process was easy and helpful.
The Mercure in Iguazu was our favorite hotel... and we visited the Loi for dinner and thought it was better. Worst hotel was the Dazzler Palermo... room was small and dirty.
Our favourite excursion was Punto Tumbo penguins... soooo many of them. Would have been better if somehow you could take a boat down from Valdez peninsula, but I know that isn’t an option. Regarding the guides, everyone was super helpful!
We had to change our flight from Puerto Madryn last minute. I thought Lucia and I had talked about leaving earlier and she said the tour wouldn’t be over in time.. though she was right about the end time of the tour, we didn’t need to see the paleontology museum so we skipped that. Similarly, we wasted 5 hours in the Foz de Iguazu airport waiting to fly to Rio (a flight we had booked) but we would have preferred a tour that used up more of our day if the flight time was known.
(4 / 5)We hope to be back in Argentina in the future and will definitely book throughout Say Hueque
We wanted the help of a reputable agency to plan our trip. It was a rather large trip and since we were unfamiliar with the country, needed help coordinating everything. We also were overwhelmed with all of the possible places to go and Say Hueque made it easy with their trips. Working with Daiana was fantastic. She even took care of booking flights which was SO important for us.
Favorite hotel was Dazzler Polo and least favorite was Aeroparque Inn and Suites. The best excursions were in Ushuaia, followed by Iguazú. I really loved the hiking and paddling trip especially.
The team from Antartur were amazing and René from Ecoturismo Iguazú was phenomenal. He used all of his connections to get us around which were key because the amount of tourists in Iguazú was substantial.
The El Calafate trip could have been improved. We were scheduled to have a day of excursions, a day off, and a half day there before flying back. Because of the Christmas holiday, however, it meant that we couldn’t book the excursion we wanted for the free day (Estancia Cristina) but we did a glacier boat ride. And the following day we were in El Calafate until almost 5PM. In the future, it will help for the team to ensure travelers have something to do during the Christmas holiday and to have that booked far in advance (and an earlier flight out would’ve been great). It affected scheduling for Iguazú and we were on a flight every day for three days which wasn’t so fun!
We hope to be back in Argentina in the future and will definitely book throughout Say Hueque :).
(4 / 5)We chose to travel with Say Hueque due to a recommendation by a friend
We chose to travel with Say Hueque due to a recommendation by a friend, and initial discussion with the company was positive.
The booking process was smooth.
The hotel in Puerto Iguazu was our favorite but all hotels were really nice.
Our favourite excursion was probably the mini trekking and the penguins were the favorites. So unique. The guide in Ushuaia was great.
Your supplier in Puerto Iguazu was not in par with the others - we had two guides (one for each day) and they were not as professional as the others. In addition of not showing up to pick us up from the airport.
(5 / 5)It was a fabulous trip!
It was a fabulous trip! We might even write a little blog for those traveling and not camping. We have friends with Patagonia on their list and we will definitely highly recommend you.
(5 / 5)Overall I very much enjoyed my trip!
The "Best of Patagonia" trip included all of the major sites within Patagonia that I wanted to see. Also, the price was much lower than similar tour packages from other companies, even after adding on the solo traveler supplement fee. Also, my travel advisor Agustin was very responsive and followed up with me multiple times during the booking process. Agustin was very responsive, and answered all of my questions in less than 24 hours after I sent them.
There was only one hotel that I did not like very much, and that was the Chalet Chapital in Punta Arenas. The room was missing a lot of small conveniences, such as a glass for water, a drain plug for the bathtub, and a hair dryer. I could have tried to ask the staff for these things, and they may have been able to provide them, but they did not speak any English and I was only there for one night, so I didn't bother to ask. Also, the WiFi quality was very poor, and I could not do even simple things like load any web pages or send any text messages.
The Cyan Calafate was good but only complaint was that it was extremely hot in the hotel the entire time! I am not sure if it was something they could control, since the heater in my room was off, but even leaving my window open all night did not help and it was a bit difficult to sleep. They had the best breakfast selection though! Hosteria Foike was great, hotel and room were very cozy and staff very friendly and helpful. Hosteria El Paraiso in Chalten was also very nice, room was very simple but had everything I needed and beautiful views. The Hotel Patagonia IF in Puerto Natales was probably my favorite, beautiful views and a very cool, unique modern design to the place, which I really enjoyed. Very comfortable bed too!
It is hard to choose a favorite excursion, they were all very good! The one in Ushuaia was lots of fun, and our guides were the best on that trip too. They seemed to genuinely enjoy what they were doing and answered lots of questions, prepared a very nice lunch for us, and just seemed to have all of our activities very well-organized.
The two guides mentioned above in Ushuaia for Tierra del Fuego were very good, the main guide was Pedro and I didn't catch the name of the driver/other guide, but he was very friendly as well. Pedro was very knowledgable about the nature of the area and enthusiastically pointed out lots of things on the trail to tell us about. I appreciated this because it added a lot of value to the hike as we stopped at certain points while he told us about different plants, animals, etc. The guide for Torres del Paine was also good (I believe his name was Ian?), he was energetic and funny.
I was surprised that there were no organized events available in Punta Arenas. I inquired about doing a half-day (4-hour) city walking tour (optional tour for extra cost) while I was there, but was told that there wouldn't be enough time in my schedule for that. However, I arrived at the hotel pretty early that first day, around 12:30-1:00pm, and had the rest of the afternoon free, so I think that would have been enough time.
Overall I very much enjoyed my trip!
(5 / 5)Patricio could not have put together a better trip plan for us!
I had the absolute pleasure of sharing our recent Patagonia trip that you helped him plan. Patricio could not have put together a better trip plan for us!! The trip was amazing from the moment we arrived in Buenos Aires to the sad departure we made 3 weeks later. I loved every part of the trip and each day I couldn’t believe that it could get better. And then it did!! Thank you for all the work you put into scheduling all our activities and for all the many questions you answered for us in our planning. I want to come back and explore more of your amazing and absolutely beautiful country!!
Thank you again so much.