Say Hueque was recommended to us from our hotel in Buenos Aires, Casasur Bellini. We only used your services for our 2 day excursion to Iguazu Falls, but that was the highlight of our trip to Argentina!
We only stayed at one hotel on our trip with you, the Amerian Portal del Iguazu. While it was in a scenic
location to view the Iguazu River pour into the Parana River, and our room did have a nice view of this, the hotel itself was not that great. The facility needs to be updated. You can see wear and tear everywhere. The only way to turn on the lights in our room was to insert TWO keycards into the slot by our front door and even then lightbulbs were not working. The breakfast was very minimal. I did not even see an option for espresso coffee. I wish you had offered different tiers of hotels to choose from at different points. It would have been nice to have the option tos stay at the Melia Hotel in the national park or at the pink hotel on the Brazil side of the falls.
Our guide was very helpful. Our plane from Buenos Aires was late due to storms in the area. Our guide quicky ushered us out of the airport and right to the falls so we could get as much time as possible there with limited time remaining in the day. On the second day, we were running late to get to the airport due to long lines at the Brazil/Argentina border and our driver had the forethought to get our boarding passes ahead of time. Nice job!
In addition to providing more hotel options, I would like to see more air options. We were booked in economy but luckily we were both Sky Priority members and therefore were able to get better seats and carry more luggage. Had we not been elite members, we would have had luggage and seat issues.