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(5 / 5)We are very pleased with the service. Eveything was excellent.
We learned about Say Hueque through the website. We chose you because of the website reviews and recommendations.
The highlight of traveling with you was the promptness and timeliness of service.
All Hotels were very good and our favourite excursion was at Iguazu Falls, it was very scenic.
All the guides were very good, we are very pleased with the service. Eveything was excellent.
(4 / 5)Thank you for our beautiful trip
I apologize that it has taken me so long to thank you for our beautiful trip. We loved all the accommodations and tours. We did so much! It was perfect.
There was only one thing that your agency should know about and should not be responsible for paying the vendor.
On the night of the tango show, we were not picked up. When the hotel called the restaurant, the owner said that they had picked up some one else from another hotel. I do not believe this, because anyone who was picked up at our hotel had to present their vouchers and identification. When the hotel contacted the owner, the owner had to pay for a taxi to come pick us up. We did not arrive to the show until 9:00 p.m. I was very angry with the owner of the restaurant. I believe that your agency paid a fee to the owner of the restaurant for a transfer that was not delivered. Say Hueque should be reimbursed for this expense. Our transfer was paid for by the owner, so you are owed the money.
Besides from that, the show and the dinner were WONDERFUL!!!
I will write a review on TripAdvisor.
(5 / 5)Keep up the good work
I have now just posted a comment on Trip Advisor about the wonderful trip Say Hueque organized for us this past January/February.
I first learned of Say Hueque on the Internet and checked the reviews on Trip Advisor as well
I wanted to have a South American company look after our trip because they have far more expertise than trying to organize this from Canada. This approach worked well for us when we planned a trip to South Africa and Say Hueque's good feedback on Trip Advisor made me comfortable about choosing them.
We did have to agree with you that Iguazu Falls were far superior to our Niagara Falls so this was definitely a highlight of our trip. We also enjoyed the atmosphere and friendliness of Buenos Aires which you so wonderfully shared with us.
We really enjoyed the Fierro in BA - it felt very personal and they were so enthusiastic about advising us on any of our questions. The other 2 hotels were more of a "big city" experience but we were still very happy with them.
We really enjoyed our day out at the ranch in BA - felt like a different world for us and very unique. Dale is still telling everyone about the demonstration we saw by the young gaucho who showed us how he breaks in a horse - it was breathtaking to watch him put the horse on his back, climb on the horse's stomach and then press his head against the horse's like they were kissing. We have never seen anything else like it.....
We loved having you take care of us in BA, especially assisting my quick visit to the hospital where we really didn't lose any time. Our guide in Iguazu was also good but you were exceptional!
Keep up the good work - great experience for both Dale and I and we will be coming to BA again!
(5 / 5)Viva SayHueque! Extienda mi gran agradecimiento a Patricio Rapopport - Se merece una promoción por su conocimiento, accesibilidad y paciencia!
Muchas gracias por responder Patty. Afortunadamente llegamos ayer muy bien y como usted dice, con muchas memorias!
Encantada voy a escribirle mis impresiones muy prontito. Y quizás también voy a comentar algo bien positivo en English en Trip Advisor. Mientras le agradezco por todo, hoteles, guías, itinerarios, etc y las empanadas también.
Por favor, extienda mi gran agradecimiento a Patricio Rapopport con quien trabajé individualmente y por bastante tiempo planeando este viaje. El me ayudó enormemente. Se merece una promoción por su conocimiento, accesibilidad y paciencia!
Viva SayHueque! Prometo enviar algunas fotos. Y también recomendar más clientes!
Comments About:Salta & Jujuy
(5 / 5)The seamless organization was our highlight of traveling with Say Hueque.
We were happy with our experience of booking with Say Hueque. Very happy that all our tickets bus, ferry etc were organised too. It saved us a lot of hassles.
I found Say Hueque through Internet research.
The responsiveness and availability of English speaking people to help book tours made us to choose to travel with you. The seamless organization was our highlight of traveling with Say Hueque.
Our favorite hotel is Torres central Refugio. I would recommend booking Paine Grande Refugio instead of camping for the W trek. We were able to upgrade. But if we hadn’t been able to upgrade we would have left our last day by staying in camps which were nice but definitely not as food as the Refugio.
(4 / 5)Every day was fun and loaded with new experiences.
Hi there Patricia... I did enjoy my trip and happily will provide recommendations.
I think I first heard about your company through Trip Advisor.
The more I interacted with Silvia, during my research and fact-finding, the more I became comfortable with your company. She was excellent support during those early days of planning. I'm sorry to hear she is no longer with your company - I hope it was a mutually agreed separation.
Every day was fun and loaded with new experiences.
Of the hotels I enjoyed Los Cuernos most because the environment and staff were very casual, relaxed and fun to be with.
The excursions were all good and different. But, I love mountains most.
There were definitely some disconnect and miscommunication for our last day departing the Paine Lodge. We were told to expect to see people waiting for us at the other end of the lake (boat ride) -- no one was there and after hours of waiting around and asking from every bus driver and passenger and restaurant workers, TOTALLY concern that we had no way of getting out of there, we finally had our bus and three other bus exchanges before arriving at El Calafate. And we also were given vouchers by your partner at Puerto Natales to go from there back to Puerto Natales, which was not correct and at the time we did not know and we had to guess which instruction to follow. That all ended up being hours of stress and concern al MANY levels.
Helen and Ben Dewaele-Davies
Helen and Ben Dewaele-Davies
(5 / 5)We had a lovely holiday! A big thank you to Say Hueque and all our wonderful guides!
I'll put a review on trip advisor at the weekend to say what a lovely holiday we had and a big thank you to Say Hueque and all our wonderful guides, yourself included.
We first learned about Say Hueque by Google search. We liked the tour options, flexibility to change areas visited and hotel type, good description of day trips/ excursions available, easy to use web site and prompt response to any queries.
For me Iguazu was the highlight of travelling with you, for my husband El Calafate plus all our wonderful guides.
Our favorite hotel was our hotel in Bariloche - Amazing. The most beautiful room at the top of the hotel with stunning views. Lovely staff and a really cosy bar area. The free arrival drink was lovely. We also loved Clasico in Buenos Aires. Lovely bedroom and breakfast room and great breakfast. Probably Patagonia Rebelde. We loved to old style. Really comfortable and cosy. Lovely staff. Least favourite was Jasy in Iguazo- Poor quality.
My favorite excursion was the Argentinian side of Iguazu falls. For my husband Perito Moreno glacier. Both for the same reason that they were stunningly breathtaking. Wished we had done the ice trekking. Our regret was we didn't book this and didn't realize what it was/ how amazing it would be, until we arrived. We also really enjoyed our boat trip and hike in bariloche - the boat owner was fantastic. A lovely trip.
All our guides were great. Our first guide in Buenos Aires (Marcela) was lovely, really relaxed and it was more like having a friend with you than a guide but with all the knowledge. Margarita in Iguazu was amazing. Again so lovely and so friendly and really cared we had a great time. Our guide on the group tour for Perito was also fantastic - very knowledgeable and had a good sense of humour. We could not fault any of our guides.
Only place we had an issue with drivers was Bariloche so the local tour company could improve their drivers (first trip he was 30 minutes late and we were his first pick up) and the second day the other driver was 20 minutes late for the airport pick up. Perhaps a rough guide of excursion prices under each excursion description would be useful to help to decide which to do on free days.
Thanks again for a wonderful holiday
Helen and Ben
Bridgett and Stephen Shrum
Bridgett and Stephen Shrum
(5 / 5)All of Argentina is wonderful!!! !!! Everyone that we worked with in Say Hueque took care of all our needs!!
I hope you are doing well!! First of all, thank you for the empanda recipe!! We will be using it as part of our Christmas dinner! In addition to the empanadas, we will also be having Matambre with Chimichurri Sauce, Ensalada Rusa, Humita, tomates rellenos, Flan and bread pudding
We found Say Hueque on the internet. Say Hueque had excellent reviews on various websites and was mentioned in Frommer's and Lonely Planet travel websites. I will be posting a review!! I am also attaching a few photos!
We traveled to six destinations on our trip.....each destination offered it's own uniqueness. The arrangements Say Hueque made for us helped us enjoy each location that much more without having to worry about all the travel details......Say Hueque took care of all that for us!!!
A favourite hotel? LOL!! The Belmond!!! Really, really nice hotel!!! We would have loved to have stayed here a little longer!!! All the hotels arranged for us were great!! Service, cleanliness, etc.....everything was really wonderful!!! One item that really impressed us about ALL the hotels we stayed in.....once we checked in, the people that worked at each hotel remembered our names!!! Very nice to experience that!!
Again....difficult to answer what has been our favourite excursion !! Hard to compare since each excursion offered it's own unique experience! Walking with penguins....very awesome!! Perito Moreno Glacier....phenomenal!!! The hiking, the scenery.....breathtaking!! All of Argentina is wonderful!!! Every single guide we had on our trip was great!!! Everyone kept things interesting, funny and adventurous!!! We loved all of them!!!
We cannot think of anything that needed improvements or changes!!! Everyone that we worked with in Say Hueque took care of all our needs!! All arrangements were taken care of, all guides and drivers were right on time, every time!!!
(5 / 5)We had a marvellous holiday and couldn’t have enjoyed ourselves more!
Hi Yuna, I would just like to thank you again for recovering our holiday following the the El Calafate flight cancellation. Please accept my apologies for losing my temper at the time. It wasn’t your fault and fully down to the Airline.
We had a marvellous holiday and couldn’t have enjoyed ourselves more. Hotel staff and tour guides were very knowledgeable, friendly and helpful. In fact, more than helpful.
Will look forward to visiting other Argentinian destinations in the future.
I would also like to pass our thanks on to Karen for arranging the perfect itinary and to Vanessa for greeting and providing us with excellent guidance on arrival.
Happy Christmas and New Year to all.
(5 / 5)Thank you so much for this unforgettable experience!
We cannot thank you and everyone at Say Hueque enough for the fantastic experience we had in Argentina. We will (and already have) recommended you to any of our friends looking to travel to Argentina, and Patagonia in particular. All we had to do was pack and show up! It was so easy, and so much fun. The one thing that maybe would have been helpful was if the prices for taxis/park entrances/food allowances etc. were listed in the itinerary in the local currency instead of USD, but this wasn't a big problem. There was something we loved about every hotel that we stayed at, but I think my favourite was the Cauquenes de Nimez in El Calafate... The afternoon tea, the wonderful staff, and the proximity to the wildlife reserve were the icing on the cake for this already charming and cozy place.
Attached is a picture of us at the Laguna de Los Tres... We were so lucky to have such fantastic conditions!
Again, thank you so much for this unforgettable experience... we absolutely cannot wait to visit again.
Shannon & Supreeti