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(5 / 5)Thank you for all your efforts to make our trip so enjoyable
We heard first about Say Hueque from friends who booked similar trip with you. We decided to work with you based on friends recommendation.
The highlights of our trip were hiking in El Chalten & Parque Torres del Paine and Perito Moreno. Our favourite excursion was Perito Moreno.
All hotels were good but if I had to choose my favourite, it would be Rosa De Los Vientos - cozy and warm interior & Chalet Chapital Hostal - immaculately clean and cozy as well.
There were to guides worth mentioning: Daniela ( Perito Moreno) & Facundo ( Ushuaia).
If there was something we could have changed was instead of staying in Puerto Natales, we would have preferred a longer stay in Parque Torres Del Paine.
Thank you for all your efforts to make our trip so enjoyable and best wishes to Say Hueque.
(4 / 5)Overall we thought Say Hueque did a good job
We had a wonderful trip and really enjoyed your country. Overall we thought Say Hueque did a good job, and we really enjoyed their recommended tours.
I chose your company because I liked your focus on independent travelers. We appreciated having pick ups that knew our itinerary to get us started in each location.
Regarding the hotels, we really liked the Vain. The people there went out of their way to be helpful. We also liked the location.
The excursions were nice. We most enjoyed the penguins tour and the glacier hike.
The guide Flor in Buenos Aires was excellent. We also liked our glacier hike guide, but have lost track of his name and Maya on the penguin tour.
It would be better if we had a single rep pre-trip instead of switching once we agreed to book. I also would prefer ala carte pricing, so we could better decide which services to buy and which to handle ourselves.
(5 / 5)Such an epic experience!
It was such a fabulous vacation, and then I came back to reality where I have been so busy! Everything was perfect! I want to open the itinerary and pictures and think on each part again to be able to respond.
Thank you to all of Say Hueque who worked to put together such an epic experience!
Consuelo Acha Román
Consuelo Acha Román
(5 / 5)Me decidí a contratarlos por la forma de dar la información, la rapidez en contestar, y sobretodo la amabilidad de Sol
Oí sobre Say Hueque por internet, en una búsqueda en google. Me decidí a contratarlos por la forma de dar la información, la rapidez en contestar, y sobretodo la amabilidad de Sol.
Lo más destacado del viaje fueron las Cataratas :) Me gusto la excursión en el lado Argentino, ya que te hace sentir y vivir las cataratas en primera persona.
Al guía que más recuerdo es a Jorge, que nos acompaño al lado argentino de la Catarates, me gustó mucho.
John & Sue Mathews
John & Sue Mathews
(5 / 5)We would certainly recommend Say Hueque to anyone considering a trip to Patagonia.
We had a great time in Patagonia. The assistance we received from Patricio was always timely and helpful. He was able to answer all of our questions and went out of his way to make sure we understood what we could expect.
We learned about Say Hueque by searching the internet and reading travelers reviews. The highlight of the trip for us was the day trip to the Prieto Moreno Glacier. We also really enjoyed our days hiking in the Fitz Roy area. Our favorite hotel was the one that was booked for us in Ushuaia. It was quaint and well located.
We would certainly recommend Say Hueque to anyone considering a trip to Patagonia.
Thanks again for helping us make this a great memory to see your beautiful part of the world.
(5 / 5)Argentina was the best, great place with great people
We first learn about Say Hueque through the internet and we chose you because of the good reviews on Tripadvisor
The highlight of traveling with you was having everything organized prior to getting to Patagonia. I think it would have been daunting logistically to try and organize all that we did on our own.
Loved 3 of the four hotels: Ilaia: the nicest staff, 24 hour coffee/tea, and an amazing community zen room, The Kau Yatun also had amazing staff and the best breakfast spread also liked the in room hot water pots, Senderos Hosteria once again really friendly staff appreciated their weather reports for hiking. The IF hotel was nice but the staff was not that friendly.
Our favourite excursion was the glacier hike. Great day and great guides.
Regarding the guides, Diego and Luis on the glacier tour were so knowledgeable, fun, and watched out for everyone. Also Florencia at the Kau Yatun hotel reception was so helpful and friendly and knowledgeable. Her customer service was impeccable. Also Patricio our Say Hueque agent was so patient with our many itinerary changes and so timely with answers to our many questions.
We were picked up at the airport and given vouchers from Patagonia Planet. We were a little confused not really understanding that Patagonia Planet was only responsible for a portion of our tours and itinerary and our driver did not speak English and my Spanish is marginal at best. He did patch us through to an agent that spoke English. We were exhausted from our long flight and later after being dropped off realized that we were missing some other vouchers from Planet Patagonia. Part of the missing vouchers were given to us a couple of days later on our Torres Del Paine tour. We just ended up using the vouchers we had from your company with no problem. That was a little confusing after a long flight. Other then that everything was great.
We met a couple of women traveling with your company and they, like us, were very pleased with your services. Argentina was the best. Great place with great people.
(4 / 5)I definitely hope to return to Patagonia one day
I first learn about Say Hueque by Googling trips to Patagonia. I chose you because the website provided a good explanation of the itinerary that was easy to understand and sounded very exciting.
The highlight of traveling was staying in the city Ushuaia. My favorite hotel was the Altos hotel in Ushuaia. The dining area had a great view, the room was really nice, and the hotel had good wifi.
My favorite excursion was the tour to Perito Moreno glacier. Our tour guide was very nice and extremely knowledgeable and the views were amazing. Our guide that took us to the glacier, I believe her name was Daniella, she was really good.
I would have liked if there were different options presented for the types of tours we could have done on the different excursions. For example, I would have rather done the trek on the Perito Moreno glacier rather than the hike on the trail across from it. Also, it would have been helpful to have more information and tips ahead of time regarding how much money we should exchange and how must the park entrance fees/meals that were not included were likely to cost. Overall, we had a wonderful trip and I definitely hope to return to Patagonia one day. Thank you!
(5 / 5)We are very pleased with the service. Eveything was excellent.
We learned about Say Hueque through the website. We chose you because of the website reviews and recommendations.
The highlight of traveling with you was the promptness and timeliness of service.
All Hotels were very good and our favourite excursion was at Iguazu Falls, it was very scenic.
All the guides were very good, we are very pleased with the service. Eveything was excellent.
(4 / 5)Thank you for our beautiful trip
I apologize that it has taken me so long to thank you for our beautiful trip. We loved all the accommodations and tours. We did so much! It was perfect.
There was only one thing that your agency should know about and should not be responsible for paying the vendor.
On the night of the tango show, we were not picked up. When the hotel called the restaurant, the owner said that they had picked up some one else from another hotel. I do not believe this, because anyone who was picked up at our hotel had to present their vouchers and identification. When the hotel contacted the owner, the owner had to pay for a taxi to come pick us up. We did not arrive to the show until 9:00 p.m. I was very angry with the owner of the restaurant. I believe that your agency paid a fee to the owner of the restaurant for a transfer that was not delivered. Say Hueque should be reimbursed for this expense. Our transfer was paid for by the owner, so you are owed the money.
Besides from that, the show and the dinner were WONDERFUL!!!
I will write a review on TripAdvisor.
(5 / 5)Keep up the good work
I have now just posted a comment on Trip Advisor about the wonderful trip Say Hueque organized for us this past January/February.
I first learned of Say Hueque on the Internet and checked the reviews on Trip Advisor as well
I wanted to have a South American company look after our trip because they have far more expertise than trying to organize this from Canada. This approach worked well for us when we planned a trip to South Africa and Say Hueque's good feedback on Trip Advisor made me comfortable about choosing them.
We did have to agree with you that Iguazu Falls were far superior to our Niagara Falls so this was definitely a highlight of our trip. We also enjoyed the atmosphere and friendliness of Buenos Aires which you so wonderfully shared with us.
We really enjoyed the Fierro in BA - it felt very personal and they were so enthusiastic about advising us on any of our questions. The other 2 hotels were more of a "big city" experience but we were still very happy with them.
We really enjoyed our day out at the ranch in BA - felt like a different world for us and very unique. Dale is still telling everyone about the demonstration we saw by the young gaucho who showed us how he breaks in a horse - it was breathtaking to watch him put the horse on his back, climb on the horse's stomach and then press his head against the horse's like they were kissing. We have never seen anything else like it.....
We loved having you take care of us in BA, especially assisting my quick visit to the hospital where we really didn't lose any time. Our guide in Iguazu was also good but you were exceptional!
Keep up the good work - great experience for both Dale and I and we will be coming to BA again!