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Estrella Frigols Luna
Estrella Frigols Luna
(4 / 5)El tour ha sido muy bonito de gran belleza
Os cuento el viaje. El hotel Vicuña de Salta nos gustú mucho, el personal fue encantador, facilitándonos todo sin problemas.
El tour tuvo des etapas: en la primera el guia (Ramiro) fue estupendo, los turistas disciplinados, y salió todo genial. El paisaje precioso...en fin muy bien.
La segunda parte ya tuvo algun fallo. Nos recogieron del hotel las últimas y nos encontramos con asientos sin ventanas, algo fundamental en un viaje donde lo principal es el paisaje. Menos mal que el guia habló con un matrimonio argentino y muy encantadores y amables nos cedieron sus asientos. Pero el problema fundamental fue en que el tour se convirtió en un paseo de compras, con retrasos en los encuentros, con las consecuencias que ello conlleva. El guia llamó la atención a algunas personas a este respecto, y la respuesta de estas últimas fue de enfado. Digo esto porque entre estas paradas y otra absolutamente inutil (en mi opinión prescindible por completo, la visita a una alfarería donde no ensañaban nada y de lo unico que se trataba era de comprar), nos quedamos sin ver los "angeles arcabuceros" uno de los motivos de nuestro viaje, porque la iglesia la cerraban a las cuatro de la tarde y entre a comer y la parada una vez más para compras (interesadas por el guia local) terminamos a las cuatro y diez.
Pese a todo, tengo que decir que el guia fue muy amable y el grupo de gente encantador, pero creo que habría que advertir que las compras es algo subsidiario y que además hay tiempo de sobra para hacerlas. Exigir el cumplimiento de horarios es básico. He viajado mucho por el mundo y hablo sabiendo lo que digo.
En fin, que salvo ese episodio, el tour ha sido muy bonito de gran belleza y merece la pena hacerse.
Seguiremos en contacto. Gracias por todo.
Un abrazo....y ¡FELICES FIESTAS!
Comments About:Salta & Jujuy
(5 / 5)You could not improve on what we experienced.
We first learned about Say Hueque trough web search and decided to travel with you because of your attention to details.
The efficiency of all the logistics, pick ups, hotels and flights was our highlight of travelling with you.
Our favorite hotel is the Higueras in Valparaiso because of it´s location, food, décor and staff.
The full paine rib trip was the best excursion. Connie, our guide at Las Torres was awesome.
You could not improve on what we experienced. Thank you very much – you and your company provided a really supurb service!
(5 / 5)Deborah did a great job of helping me build an itinerary. I had a great trip.
My hostel, America del Sur told me about Say Hueque. Deborah did a great job of helping me build an itinerary. I felt the service was friendly. Also the agency was around the corner from my hostel so very convenient.
Overall I had great trip. Thank you so much. I've posted on the TripAdvisor link you sent.
My two highlights were the Perito Moreno Glacier and El Chalten. I loved this town and the nearby hikes were very enjoyable. I felt the number of days I had here (4) was perfect.
My favorite Hotel was the Ranche Grande in El Chalten. It had a comfortable layout and friendly staff. The excursion to the Perito Moreno Glacier was really beautiful.
I also enjoyed the excursion to the national park near Ushuaia. The guide was very friendly and fun. The canoeing, lunch and hike were all great. Also this excursion had some people my age compared to excursions.
The guide during the national park excursion near Ushasia was great. Unfortunately I don't remember his name.
The flight from Ushasia to Bariloche took about 7 hours as it stopped in El Calafate on the way and there was no food or snacks served during this time. Only drinks on the second flight.
Maybe worth advising future customers of this.
I wouldn't recommend the trip to Victoria island near Bariloche. It is very small and they spend 3 hrs on the island. The guided walk was only in Spanish. The second part of this excursion to the forest was nice as we had an English speaking guide and left straight after the walk.
I wouldn't recommend the boat trip from Bariloche to Puerto Varas. There are too many changes from boat to bus.
Gene and Pat Ross
Gene and Pat Ross
(5 / 5)Thank you - we enjoyed each area!
Gene and I wish to thank you for the itinerary you put together for our journey in Argentina.
We have learned so much, enjoyed each area and also the bottle of wine!!!
Thank you for the momentos you left at the hotel.
Cheers, Gene and Pat Ross
(4 / 5)We only used your services for our 2 day excursion to Iguauzu Falls, but that was the highlight of our trip to Argentina!
Say Hueque was recommended to us from our hotel in Buenos Aires, Casasur Bellini. We only used your services for our 2 day excursion to Iguazu Falls, but that was the highlight of our trip to Argentina!
We only stayed at one hotel on our trip with you, the Amerian Portal del Iguazu. While it was in a scenic
location to view the Iguazu River pour into the Parana River, and our room did have a nice view of this, the hotel itself was not that great. The facility needs to be updated. You can see wear and tear everywhere. The only way to turn on the lights in our room was to insert TWO keycards into the slot by our front door and even then lightbulbs were not working. The breakfast was very minimal. I did not even see an option for espresso coffee. I wish you had offered different tiers of hotels to choose from at different points. It would have been nice to have the option tos stay at the Melia Hotel in the national park or at the pink hotel on the Brazil side of the falls.
Our guide was very helpful. Our plane from Buenos Aires was late due to storms in the area. Our guide quicky ushered us out of the airport and right to the falls so we could get as much time as possible there with limited time remaining in the day. On the second day, we were running late to get to the airport due to long lines at the Brazil/Argentina border and our driver had the forethought to get our boarding passes ahead of time. Nice job!
In addition to providing more hotel options, I would like to see more air options. We were booked in economy but luckily we were both Sky Priority members and therefore were able to get better seats and carry more luggage. Had we not been elite members, we would have had luggage and seat issues.
Comments About:Iguazu Falls
(5 / 5)The trip was fabulous!
Thank you for the email. I have already reviewed Say Hueque on trip advisor on the general site, will add comments to the forum too.
I first learned about Say Hueque from the Internet - reviews and trip advisor.
I decided to travel with you because of your promptness in response, ease of working, good customer service and a good price. Seamless experience - everything was flawless and we did not have to worry.
My favorite hotel is Don Los Cerros at El Chalten - very nice hotel, luxurious, superb location and views, spa - hot tub, good service.
The best excursion was to Laguna De los tres - amazing trek up - difficult but exhilarating - worth the effort once we reached the top.
The trip was fabulous!
Jay and Louise Hecht
Jay and Louise Hecht
(5 / 5)We recommend Say Hueque to any one we know that may be interested in going to South America.
sorry for the late reply, but since coming home, we have been busy. We had a fabulous trip to South America thanks to Say Hueque.
We found Say Hueque on the internet researching South America/Argentina , reviews were very positive.
The good reviews and the various options, experience since 1999 as well as the good communication made us to choose to work with you.
Our hightlights have been the Iquazu Falls and the P. Moreno Glacier.
We have to favorite hotels - Toss up between the Jasy in Iquazu and the Pudu Lodge in El Chaltan. We liked the size of the rooms, the tranquility and the locations (quiet in the country) were very nice plus the balcony of the Jasy hotel.
Our favorite exucrions have been to Iquazu Falls and the Mendoza wineries. The falls were spectacular, and the wineries were very pleasant out in the country. Winery experience different from wineries in the United States. Also the P. Moreno Glacier.
Besides Patty, we enjoyed our guide in Bariloche (Frederico) and our Mendoza wine guide.. all guides were very knowledgeable. We particularly liked Frederico's enthusiasm for nature and his knowledge of Argentina's history, politics, geography, etc.
A page or two for us "English" speaking tourists, of useful phrases in the countries we visited would be useful. IE Bon Dia (good day) in Brazil, thank you, etc. And a page on paragraphs of common customs. what to expect, etc. in each country (what is polite, nor not polite, etc).
Jay and I give Say Hueque excellent grades for putting together a perfectly paced and interesting itinerary. We felt the amount of time at each place was appropriate. We felt safe the entire time, and understood that it could be a challenge. We thought the locations of the hotels were excellent!!! Close to everything we needed, clean and comfortable. We particularly liked meeting Patty in person and enjoyed sharing WHAT's APP pictures. The gift (bottle of wine) was delicious and thoughtful.
We will post our comments on trip advisor as well, and recommend Say Hueque to any one we know that may be interested in going to South America.
Jay and Louise Hecht
Dr Yuval Goldbourt
Dr Yuval Goldbourt
(5 / 5)You did a phenomenal job, all the best in everything!
Hello dear friends,
Thank you Patty, Vera & Yuna for organizing and helping us go through an unforgettable journey.
First learned about SayHeque in 2014 while searching for help organizing a tour from Brasil to Iguazu - I wrote to some companies and SayHeque were the most helpful and caring and organized. Chose to work with you because of good pass experience, the way you cared about my and my children's personal needs and being kind and informal and caring and your very good organizing and planning ability and choice of excursions.
The whole trip, for myself and my daughter Ma'ayan was a fantastic and unique experience - from the connection with you and the planning more than half a year ago to the recent planning to helping us and taking us through the trip - it was a joy working with you. Also a good planning of activities vs. time to rest.
The way you fixed and adjusted the whole itenerary - from the start, the choice of activities, places , tour companies, transfers - fantastic. Then taking care that all works and of course helping us when we got stuck because of a cancelled flight - the way you rescheduled rhings and cared for us - we felt like we have a family taking care of us in Buenos Aires while we are in the wilderness of Patagonia.
Thank you for the recommendations about things to do in spare time - when I followed them they were always very good.
Last 2 days in Buenos Aires which I planned myself were great too - and the way you organized things was the inspiration for me (and I always knew that if I have trouble I can call you)
There were many highlights - the best was helping us and rescheduling the plans when things got mixed up because of cancelled flight - also the feeling I got from you that I have someone I can trust in a far away country, especially as I was with a child. Of course many of the tours.
Our favorite hotel was actually Stella Australis ship - high class, great-unbelievable fantastic personal care, guidance and activity, of course Bahia Bustamante - staff and location and activities, also Kau-Yatun in El-Calafate (very helpful staff, fantastic facilities), Piren in P.Madryn (staff, location, facilities)
Almost all excursions were great but 3 stand out and were unforgettable - Stella Australis, Bahia Bustamante and Snorkeling with Lobos Marinos.
Punta Tumbo, Whale watching (actually they could do it better but the event itself is amazing) and Estancia Habersteron also fantastic.
Everybody on the Stella Australis, the guide on the Estancia Harbersteron tour, Gabriel on the Parque Nacional TDF tour, Matias and his guides in B.Bustamonte and the guides of Master Divers P.Madryn (Matias and the the girl in the reception - forgot her name, sorry). Also the guide on the Punta Tumbo tour (and the whole Huinca Travel agency staff) were great.
Also would like to thank the drivers : From BSAS EZE airport to AJP airport, drivers on the 2 TDF tours, driver on the Punta tumbo tour.
Not much to improve – just some comments: Peninsula Valdez and whale watching was a little bit rushed on one hand and time wasted on the other hand - the place changed and it should be let known that one cannot really see Elephant Seals from close by, and it was nice if whale watching was less crowded, explained better - and i would have gotten a better explanation about the option of buying DVD / photos of the experience. Patagonia IF hotel in Puerto Natales is not so good - nice and caring staff but bad facilities, sorry.
Again to team SayHeque - TODA RABA - may god bless you!!! See you again asap
(5 / 5)Patricio was an excellent Travel Agent !
I Chose say hueque because I was unable to make reservation via fantastico sur directly. I also got Feedback during the Tour that People who booked with fantastico sur were very upset as some reservations were Not made appropiately.
Overall I was happy to have made it via say hueque (just found it with Google)
Best refugio was Torre Central. Los cuernos was small and bar had very Limited options. Paine grande we just had a tent and showers were just ok.
Food was Vetter than I expected.
Patricio was an excellent Travel Agent who was always very fast to answer any Question I had.
Catriona and Steve Gorton
Catriona and Steve Gorton
(5 / 5)It was a fantastic holiday - thank you and all the team for organising everything so well and efficiently!
Thank you for your email.
It was lovely meeting you and we wish to thank you and all the team for organising everything so well and efficiently. Please find following answers to your questions
We found Say Hueque on the internet. We have always liked using travel agents in the country we are visiting because of their knowledge of their own country and all funds being spent go direct to the country we are visiting. Your prompt responses to our emails and suggestions were a major reason for our using your company.
All drivers and guides were punctual and the cars were of very good quality. The English of the guides was excellent, especially Victor, and his driver Eduardo, in Bariloche. Our guides and driver in Buenos Aires and Uruguay were also very good.
It was a fantastic holiday and it was made much easier with Say Hueque’s organisation.
Catriona & Steve