Our Travelers’ Reviews
Our Travelers’ Reviews
We had an amazing trip!
Hi Ursula,
We had an amazing trip! Say Hueque has been recommended to us by friends – Daniel & Lindsay Berman.
The best of traveling with you was the convenience of having all arrangements taken care of in advance!
The Legado Mitico is our favorite hotel – great location, really comfortable and interesting room.
Our favorite excursion was the Big Ice in El Calafate. But we also really enjoyed the Iguazu excursion and the Polo Day. The polo day was great. It was way more fun than we thought it would be and also had some of the best steak we had the entire trip.
Our guide Gaston at Iguazu Falls was excellent. Helped us rebook to an earlier flight and was also really knowledgeable about the site.
At least a couple of comments, for improvement: Our itinerary stated that we had a transfer from our hotel to the airport for our Iguazu excursion. The car never arrived and when we called the 24-hour number, we were told that it was not included (despite what our itinerary stated). We were not impressed with our hotel in Calafate (Mirador al Lago) – the room was tiny with a parking lot view and the room fridge did not work. We were also disappointed with the wine tour in Mendoza – since we were in a guided car tour, we had hoped to visit wineries farther from our hotel rather than ones within biking distance (especially since we did a self-guided biking tour the next day). We also thought having a separate guide for the wine tour was unnecessary since each winery did their own tour; just a driver would have been sufficient.
Heather & Nael
We found many good recommendations regarding Say Hueque
We found Say Hueque on line while searching for tours in Argentina. We found many good recommendations regarding Say Hueque. Quality of the guides and attention to detail. No missed pickups or scheduling issues.
Thank you for the organization, we had a wonderful time in Argentina and wish to come back.
Hello
Please find our feedbacks below.
Thank you for the organization, we had a wonderful time in Argentina and wish to come back.
I also attached a picture from Ilaia
Recommendation from one of our relatives that had traveled with you already.
Your getting in touch with us regularly before the trip and the document sent were much appreciated.
The organization went smoothly, except for the 12hours bus ride to Ushuaia, you should mention that a transfert is to be made in Rio Grande. Also the bus company is in bad shape, most of the amenities were out of order.
Hotels were all lovely in their own way, it's hard to rank them but the 2 best would be:
Las Dunas - spacious rooms and breathtaking view
Ilaia - Warm and cosy atmophere, good breakfast
Perito Moreno trekking- amazing
You should clearly mention on the itinerary when we have to take a taxi or when a pickup is arranged
Julie
We really had a fabulous time and would definitely recommend your services to others and use ourselves again
Yuna
Thank you for checking in. We did indeed have a fabulous trip thanks to you and all of your / your teams assistance.
Just got home a few hours ago and about to dive into my pictures :).
Every thing was Really great and ran like clockwork (except for strike of course!).
Only discrepancy was vouchers said a few things differently than what happened (shared vs private service from Calafate to airport 28/12; and Sheraton stated full board on voucher although we knew only breakfast was
included). Not an issue for us but wanted you to be aware. Guides were great and everybody was so incredibly hospitable and friendly and enjoyable.
We really had a fabulous time and would definitely recommend your services to others and use ourselves again
Thank you again for everything and wishing you and yours a very happy healthy and safe 2017 as well!!
Susan & Gayle
We would seek out SH's services again.
Hi Vanesa:
Our review has gone to TripAdvisor.
It was a pleasure meeting you in BA. We hope to visit again some time!
My wife and I disembarked from a cruise ship in Buenos Aires and spent 3 days there and an additional 2 days at Iguazu. Our complete itinerary was arranged and booked by Say Hueque.
We thought Say Hueque did a great job in all respects. Travel to and from hotels and to points of interest was always on time, efficient and totally professional.
Our two guides (Vanesa of SH in BA and Mabel from EcoIguazu) were efficient and very knowledgeable. Hotels in BA and Iguazu were top-notch. We came away with a high regard for Argentina and its people, and SH was responsible in large measure for that.
On the downside and in hindsight we would have preferred an additional day at Iguazu, that option was never raised by SH. We have seen other TripAdvisor reviews on SH and would agree that they are not transparent with regard to costs. However we felt that the value provided amply justified the final tab.
Suffice it to say that if and when we were to go back to Argentina to see the 90% we missed this time we would seek out SH's services again.
Stan Hirst
We had a great time on our honeymoon in Buenos Aires and Mendoza! We really appreciated you guys working with us to personalize our itinerary so we had plenty of time to relax and explore on our own.
Hey Patty!
So sorry for the late response. We had a great time on our honeymoon in Buenos Aires and Mendoza! We really appreciated you guys working with us to personalize our itinerary so we had plenty of time to relax and explore on our own. Here is the requested feedback:
1) We found Say Hueque online (Google). We did not do too much research on tour companies...you guys seemed legit so we just went for it!
2) Best part was that everything (transfers, tours, air travel) was executed as planned and on time with very little hassle.
3) The two hotels we stayed in (L'Hotel in BA and Huentala Hotel in Mendoza) were equally good. Both hotels were within walking distance to a number of restaurants, parks and Subte in BA which is what we wanted. Roberto at L'Hotel was awesome and helpful and Jose helped me figure out how to say "creo que deje mi tarjeta de credito aca ayer" so I could retrieve my card from a restaurant ha!! :P. Our room at Huentala Hotel was actually a suite - very nice.
4) Wine and bike tour - it was a beautiful day and we learned something different on each tour. Each bodega was unique and had something different to offer in terms of scenery, history and their wine making processes.
5) Most of our guides were awesome. You, Patty of course! We really wanted to explore BA on our own and you gave us some excellent tips and suggestions. Thanks for spending some time with us to help us get oriented! Our driver in Mendoza, Martin, was excellent and really fun to talk with. Vicente was a great tour guide for the wine/bike tour - it was cool to hear about the history of the wine region and the Mendocinos. JuanP and Carlos were a fun duo who took us up to Aconcagua. We learned a lot from them and I was impressed with their geology knowledge ;)
6) We did have a little bit of trouble with communication while planning and getting our final confirmation and itinerary in order. I would have preferred a quicker response - it took us about 2 weeks to get the final confirmed itinerary after we made the final payment. Also, just keep an eye on your local tour companies. As you know we had multiple problems with the horseback riding tour, which, by the way, you were very quick to respond and resolve (THANK YOU).
A couple of extra perks: The sparkling wine from Say Hueque was a nice gift upon our arrival at our hotel in BA. THANK YOU. Huentala Hotel also gave us a celebratory bottle for our room there, which was a pleasant surprise. And of course, the parting gift of alfajores was so awesome and very thoughtful (you know I have a sweet tooth)! Also, everyone (tour guides/drivers) was very personable and fun to talk with. We learned more about Argentina just by talking with everyone.
It was a great trip overall, and if we can get back there for a Patagonia trip we will hit you up.
Thanks and hope you're well. Happy Holidays!!
Rachel
My niece and I can't say enough about the excellent service that we received from beginning to end! It's only been a 'drop' in the bucket of what we have seen in South American but it certainly is an adventure that we will remember always.
Hi Patty,
My niece and I can't say enough about the excellent service that we received from beginning to end! I see that you have asked questions which I am more than happy to answer.
#1 - I looked searched on the internet and found that Say Hueque appeared to be the most professional, detail oriented company and I felt very comfortable using your services.
#2 - The whole package....service was absolutely fantastic....drivers, tour guides....really can't praise them enough.
#3 - All accommodation was great but if we have to name a favourite, it was the Jasy Restobar before our tour of the Iguacu Falls. We loved the rustic setting and we felt really relaxed there. Staff were great and the food was too.
#4 - Again all the excursions were great but I can honestly say the Iguacu Falls both the Argentinian and Brazilian side were a site to behold.
#5 - My apologies but I cannot recall the name of our guide for the tour at the Falls but suffice to say that he was extremely knowledgeable, also we felt he went over and above, answered all of our questions and all around very attentive.
#6 - Improvement? Really can't say anything as this believe it or not has been my first tour of any kind. I've always been one of the 'wing' it travelers however if this is an indication of what to expect, I will be doing more organized tours. The balance between tours and free time was ample.
On an added note, when we first expressed interest in coming to South America we were helped immensely by Mr. Patricio Rapaport, Senior Travel Advisor, Argentina Specialist. For not only our trip to Buenos Aires but his research and assistance with our flights to Chile & Peru. He was extremely patient answering all of my questions so that I had a very good understanding on what we were to expect.
It's only been a 'drop' in the bucket of what we have seen in South American but it certainly is an adventure that we will remember always.
Warm regards,
Lynn Dustan
Thank you and everyone at Say Hueque for everything y'all did for us!
Hello Ursula, sorry it has taken me so long to get back to you. Getting back to work this week has been crazy. We had fun in Mendoza. We really enjoyed the wine tours. We had lots of wine. I think we drank a bottle everyday we were on the trip. The high country tour wasn't exactly what we expected. It was mostly sitting in the car driving. I think we would've enjoyed a hiking tour though.
Our photo session went really well. We got some good pictures. Did Yuna show you some? Everyone really liked them.
We tried going on the Say Hueque site and trip advisor to write a review but couldn't see where to add one. So we really enjoyed everything with Buenos Aires. Great hotel, great city tour with you! We enjoyed the tango show. We are glad we had that extra day. For Mendoza the hotel was just ok. It was older, the elevator did not work, the rooms weren't as nice, but staff was friendly. Like I said the high country tour was not what we expected. The wine tours were really nice. On our free day we rented bikes in Maipú and biked to different wineries, and did tastings. That was really fun.
Thank you and everyone at Say Hueque for everything y'all did for us! We had a great trip. Everything went smoothly
Monica Allman
