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(5 / 5)We chose to travel with Say Hueque because of the great offering & excellent reviews on TripAdvisor
We chose to travel with Say Hueque because of the great offering & excellent reviews on TripAdvisor. The strong reviews on TA definitely made it easier for us to move quickly to make the booking. Very simple booking process – working with Lucia (via email and by phone) made booking very easy. Also the customised itinerary online is a nice touch.
We only stayed in 2 hotels – both in very different locations so its probably not fair to choose a favourite. We liked both hotels but I think the location of hotel in Buenos Aires was really really good.
I think seeing the Iguazu falls was our favourite – its really not to be missed! Probably the final walk along the platform on the Argentenian side (when you get wet) was our favourite.
Our favourite memory would be the Milonga – it was a real cultural learning and we had fantastic teachers & guide (also a teacher). I would also say that the Tango was not to be missed – really exceptional.
We thought all of the guides were exceptional – very knowledgeable and keen to share their experiences. Really nice people too.
(4 / 5)In general, all expectations were met
We use Cruise Critic to communicate with fellow cruise passengers for information and suggestions on ports and other activities. A fellow passenger (Stan Harpin) used your services a few years ago and recommend your company as a way to see the falls.
In General, the booking went well – we understand that your company has many clients and can expect a few minor issues, but everything went well.
The hotel at the falls was by far the better of the two – the staff there was also excellent.
The hotel in Buenos Aires (L’Hotel) for us was a bit bellow standard. The staff was very good and provided us with everything we needed, but the facility was poor for us. The concept was good and breakfast great, but the rooms were very small – the first night in the superior room was better, but the last two night was tough with luggage all over the floor.
The falls were by far the best but we had to cut our tour short due to the heat – it was far too hot to continue on the second day.
We had two guides from the company and both exceeded our expectations.
In general, all expectations were met – the transfers, Tango show, etc were very good
The only negative was the hotel remembering that the staff, cleanliness, and overall appearance was good, just the size and layout was, to us, a little below standard
(4 / 5)I didn't have the sense that I was being pushed into any pre-existing configuration that suited the travel agent rather than my interests.
I was networking for a travel outfitter that has deep experience in Patagonia travel and was given an endorsement.
Agustin was a pleasure - always responsive, engaging, authentic. I didn't have the sense that I was being pushed into any pre-existing configuration that suited the travel agent rather than my interests.
Regarding hotels, Explora was our favorite by far. The setting, the service, the quality of the experience is world-class. We didn't have a least favorite.
One of the happiest days of my life was galloping with a gaucho and guide across the pampas (Explora). On multiple rides I was alone w/ the gaucho and guide and no other guests. The guides were super - engaging, warm, respectful. I particularly enjoyed the tent experience at el Chalten too. That was a first.
*Ceci greeted us at Buenos Aires when we first arrived - she made us feel welcome and we greatly enjoyed her during the time we spent in the car with her. She also followed up with some much appreciated notes to inquire how we were doing.
Kareen at Explora, head of hospitality, is superb. Amy had food poisoning and was laid up for 4 days. Kareen ensured that every need including a trip to a hospital 2 hours away on a mostly dirt road was well organized and executed (she assigned a driver and a translator from her staff).
*Notable guides at the Explora include Mica (superb - warm, engaging), Kera (spelling? was lots of fun), Santiago (who appreciated I just wanted to cantor/gallop and made that happen), and Daniel (a guide who is first class at photography - we filmed at 1:00 a.m. together the night sky). Also greatly enjoyed our explora driver Ivan (former Chilean special forces).
There was one important issue. As a photographer coming for the photography, I understood that my guide for the 2 day el Chalten hike would be a photographer. I was quite surprised to learn that the assigned guide, Lois, didn't even own a camera and certainly doesn't see himself as a photographer.
The other issue was that due to Say Huque not breaking out costs in any way, I couldn't assess whether Say Huque was a good value that I can recommend and use again or not (experientially Say Huque was a good value). I know Argentina and Chile are very low cost countries given the deflation of their respective currencies vs the US dollar. I don't know whether we had any of that benefit.
(5 / 5)Everything was great
We chose to travel with Say Hueque based on the good reviews from Trip Advisor.
The booking process was excellent. Lujan was extremely efficient and helpful with putting together an itinerary that worked for us. We would also like to mention that Lujan was excellent with helping us change our itinerary plans to work around two internal flights that were cancelled by the airline at short notice. We really appreciated her prompt help. Thank you Lujan!
All of the hotels we stayed in were really good and the staff were extremely helpful. Our favourite was the hotel in Ushuaia because it was pretty modern, and I guess our least favourite was the hotel in El Chalten only because it was difficult to turn off the heater in the room (which wasn’t a big problem).
Our favourite excursion was the Beagle Channel boat cruise in Ushuaia. The tour company were excellent and it was a nice way to meet other people. The guide on the Beagle Channel boat cruise in Ushuaia was great.
Everything was great. The hotels, transfers and the tours were all very good. I would mention that the nature of the tours were mostly self-guided/independent compared to a typical group tour where you meet other people from the tour, but this was good for us given the flexibility.
Bert De Medts
Bert De Medts
(5 / 5)Thanks for all info, help and the organization of our trip !
I chose to travel with Say Hueque because we were looking for a trustworthy agency with knowledge and connections in Argentina and Chili. The booking process was smooth, no problems and good follow-up.
All hotels were good but Rio Serrano in Torres Del Paine was great. Our favourite excursion was the hiking in El Chalten and the mini-trekking on PMoreno- are unique !
Olaf from Urban biking and Nico on the full day TDP-trip did a fine job. Thanks for all info, help and the organization of our trip !
(5 / 5)Many, many thanks for all arrangements of my trip! It was a wonderful time in that lovely part of the Earth.
Say Hueque had very good opinions from their clients.
The booking process went quite smooth. I got reply to every of my questions and on time. My Travel Advisor was always very helpful, always trying his best.
First I want to point out that I was satisfied by all hotel I stayed and it's not easy to specify which on was my favorite one and least favorite. I think that just sligtly less than other hotels I enjoyed the hotel I stayed in Puerto Natales - Amerindia Hotel. And I would indicate Austral Hotel as my favorite. But I really enjoyed all of the hotels I stayed and have no complains.
It's really difficult for me to indicate my favorite excursion, because I loved all of them, I enjoyed every single moment there. But if you push me to choose from which I have best memories I would say: trekking en El Chalten a Laguna de los Tres, Canal de Beagle Crucero and Experiencia Glaciares Gourmet. And trekking to Base de las Torres. I enjoyed everything in Patagonia!!! It's the most beautiful part of the world.
I had great holidays and I will always recommend your company to others.
Many, many thanks for all arrangements of my trip! It was a wonderful time in that lovely part of the Earth.
(5 / 5)Vuestra agencia estaba recomendada por el guia Lonely Planet
Elegí Say Hueque porque vuestra agencia estaba recomendada por el guia Lonely Planet. El proceso de reserva fue perfecto ! Karen fue muy paciente con nosotras :)
Mi hotel favorito fue La Aldea de La Selva en Iguazú. Era muy bonito. Tambien nos gustó el Dazzler en Palermo. El menos favorito fue el Dazzler en Puerto Madryn, la habitacion y el spa no eran muy limpios. Tampoco nos gusto mucho el desayuno.
Nuestra excursión favorita fue el Perito Moreno. Fue muy bonito y mágico. Nunca habíamos visto algo parecido. Nos gusto mucho el guia que tuvimos en Puerto Madryn para el avistaje de ballenas. Tambien queremos mentionar a Ariel Pato, nuestro chofer en Puerto Madryn que fue muy agradable con nosotras.
Sin duda volveremos algun dia :)
Katherine Wingfield Barry
Katherine Wingfield Barry
(5 / 5)All of the excursions were fantastic
We used Say Hueque for a trip way back in 2011 and were very pleased with the service. Booking with Agustin was easy and pleasant.
I booked all of our accommodations independently. For what it is worth, our one-night stay at the Recoleta Grand was a disappointment. I did not like hotel and would not recommend it. Though not especially convenient to the “downtown” area of Bariloche, we did love the views of the Charming Inn.
All of the excursions were fantastic. I don’t think we had a favorite. I am very pleased that Lette added the chairlift ride to our ¼ day hike. The views were amazing. All 3 of our guides - Agostina (BA), Lette (Bariloche), and Emmy (Tigre River cruise guide - not a Say Hueque employee) were amazing. All were super knowledgeable, kind, accommodating, warm, friendly - excellent ambassadors for Argentina. We spent the most time with Agostina who I found especially thoughtful, so she will always have a special place in my heart.
Wasn’t sure how I felt about the river cruise before we went, but it was terrific and I’m glad we did it.
We’ve been following the Boca/River Plate soccer drama! What a nightmare!
(5 / 5)Would definitely recommend Say Hueque to my friends
I chose to travel with Say Hueque due to flexibility of the tour arrangement. Price is reasonable too. The booking process with Karen was good, I'm rather happy with her service.
All the hotels are pretty good and breakfast provided was reasonably good. No big issue with any of the hotels.
Machu Piccu and Iguazu Falls( Argentina side) are definitely the highlights. Visit to the Devil’s throat brings the excitement beyond description. The boat ride we took on was unforgettable as well.
The guide in Machu Piccu is outstanding as his description of the place is interesting and in great details. Unfortunately I didn’t remember his name. Definitely a wonderful knowledgeable young gentlemen. Diago(not sure if I got the name right.) is also an excellent guide. He knows the place very well and brought us to all the wonderful spots and managed to avoid or bit the crowds! A very caring person and likes to joke around which made the tour very interesting.
There is nothing that did not meet our expectation. Although there was a bit of hiccups in our trip, somehow things were resolved, so no fuss. I do want to comment that the trip was well organised by Say Hueque. Everyone in every place has been very punctual, helpful and polite. Patricia and myself would like to take this opportunity to thank everyone involved in making our travel memorable. Would definitely recommend Say Hueque to my friends.
Leo Jo Estercam
Leo Jo Estercam
(4 / 5)Only Say Hueque could fulfill our needs
We contacted different travel agencies and only Say Hueque could fulfill our needs. Once the complete plan was elaborated, we went over to the booking of the airplane and then finally adapted the plan to it. The rest was simple and easy.
Hotel Del Virrey in Salta and Los Colorados in Purmamarca were excellent; all the others were ok but those two excelled.
All hotels were perfectly located.
Regading our favourite excursions, the Iguazu falls are top of the list followed by the 3-day tour Calchaqui Valley in Salta. ‘El Turco’ in Salta and Agostina in Buenos Aires are guides that need special mention.
It would have been better to have private service (iso shared) for the 2-day Saltflats in Salta and the San Ignacio where the guide didn’t speak English at all.