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Peter & Eleanor Bellefeuille
Peter & Eleanor Bellefeuille
(5 / 5)I think Say Hueque is definitely on the right track as we in the older generation still want to travel
Good Afternoon Florencia,
How lovely to receive your email. We arrived home safely on Thursday morning feeling very tired. It was a long flight of over ten hours and we find it difficult to sleep basically sitting up. I think we are now back to normal with everything unpacked and laundry etc taken care of.
To answer your questions regarding Say Hueque. We could not have been happier. Everything ran smoothly, guides were on time, and were very efficient and knowledgeable. I really don't think we could have completed the trip so successfully without the expertise of Say Hueque and the people with which we connected. Florencia, you were so helpful and friendly. We really developed a soft spot for you and you will be remembered for many years to come. It was great unexpectedly seeing you again at breakfast in the hotel. Hope your tour with the couple that did not show up on time finally went well.
All the guides in all locations were very good: You obviously in Buenos Aires; Caesar in Iguaçu Argentina; I apologize but I have forgotten the guides name in Iguaçu Brazil, but she was fantastic (if you know who it was, I would love to have her name); Pavla in Valparaiso; and Patricia in Santiago. I do have to say that Caesar, although trying to give us space, we felt left us alone a little too often. Had he walked with us rather than telling us a meeting point, we may have gained more information about our surroundings. Patricia in Santiago was exceptional. She had a wealth of knowledge, and like you Florencia, developed a rapport with her clients.
My favourite hotel was the Casa Sur Bellini. It was modern, clean, breakfast was good, staff were great, and the location walkable. The hotel in Iguaçu, the Amerian, was lovely. The grounds, lobby, staff, atrium, food etc were fantastic. We did feel however that the rooms were in need of repair and/or updating. When I did request a repair to the leaky shower, it was handled immediately. The rooms, being wide open to the atrium did cause some noise when trying to sleep at night due to music and parties from the lower level. The last hotel, NH Santiago was also very good. The staff, breakfast, helpfulness etc were great, but I felt our room needed some attention. The blind would not work, the ceiling was cracked and falling above the door, and the area around the shower/bath appeared old and dirty. No bath mat was provided and the floor of the tub was extremely slippery despite the bath tub grips. They were worn off.
As for our excursions, we enjoyed them all, but I think the favourite had to be the tango show. I know that you just asked for Argentina, but I have also included the Chile side since your company organized it. The wine tours we took in the Maipo Valley were the best we had ever taken.
I have to say the best part of travelling with Say Hueque was the private guides, cars etc. We felt very safe and comfortable and loved having our time prearranged. With our language barrier of not speaking Spanish, and not knowing the culture and ways of the people, we would have had a very difficult time managing on our own. We have to give credit to Silvia and Pia for their patience and guidance in setting out a trip we will cherish for years to come. There was a lot of back and forth emails, but we were so pleased with the results and would recommend Say Hueque to anyone without hesitation. We have, in fact, mentioned the company to several people already. It really was our pleasure to deal with you.
I hope you find this information helpful in planning for others. The items I mentioned are very small in the grand scheme of things and in no way did they hamper our trip or our love of it. Thank you for helping make it so memorable. We worked with a private company on our trip to Africa and now this one to South America. I would do it again in a heartbeat. I think Say Hueque is definitely on the right track as we in the older generation still want to travel, but perhaps have more of the details and itineraries taken care of for us. Thank you once again,
Hugs from Ottawa and the snow,
Eleanor and Pierre
Edward Del Grosso
Edward Del Grosso
(5 / 5)Thanks for all your help.
Sorry for the delayed response. We made it home without trouble. We loved your country more than you can know. Setup of the hotels and flights was perfect. No complaints. While I think our next foray to South America will be Peru, after that it's back to Argentina with what may be yearly trips.
Thanks for all your help.
(4 / 5)The excursions were all good and well planned
It was very nice meeting you and Vanessa and we found both of you very good.
I will send you some pix of our trip on What s App
I have already written several reviews on Trip Advisor pertai ning to this trip and am sharing them with you .
We loved the boutique Hotels in Salta and Purmamarca. Well done
In Iguazu the location was unbeatable
Park Hyatt was excellent in Buenos Aires
The drivers were all good except one
The excursions were all good and well planned
On the down side I am not sure the choice of the Tango restaurant was the best available .
The driver sent to pick us up at Buenos Aires city airport after our return from Iguazu parked very far away , didnt help us with the luggage and walked very fast far ahead of us . It was difficult to keep up with him .
All good wishes ,
Dr Gun Nidhi Dalmia
Dale and Jane Cunningham
Dale and Jane Cunningham
(5 / 5)We will definitely recommend Say Hueque for any friends who decide to come to Argentina, a wonderful country of friendly people.
All of you ladies did a tremendous job in making our stay in Argentina wonderful, both in leading tours and making arrangements. I applaud you skills, friendliness, and efficiency.
Our trip to Iguazu Falls was the most memorable of our experiences in South America. I could not believe the size of the falls, massive amount of water flowing over them, and getting wet was fun! Constanza was an outstanding guide.
FLorencia did an excellent job of showing us Buenos Aires on a wonderful 4 hour tour.
Augustina adapted to my need for details and arranged a last minute 4 hour tour of Buenos Aires between our flights. Sylvia was great in making all the initial arrangements and making them according to our needs.
We will definitely recommend Say Hueque for any friends who decide to come to Argentina, a wonderful country of friendly people.
Thanks, Dale and Jane Cunningham
(5 / 5)Thank you so much for all your help and kindness.
Thank you so much for your email. You have been so kind and thorough. Thank you so much for your hospitality and all your help and information.
My favorite hotel in Buenos Aires was L'hotel Palermo. It was a little oasis in the midst of noise and crowd. I loved the beautiful yard, pool and garden room and of course the breakfast in a relaxed setting.
The most beautiful tour was a boat tour/hike in Braso Tristessa lake, led by Kawen tours.
My favorite hotel in Calafate was l'estapa . Their views, quietness, multiple rooms to read and relax and the very best gourmet dinner, lunch and breakfast. It was a feas
I just loved lake Argentina and Perito Moreno was the biggest highlight of my trip.
Thank you so much for all your help and kindness.
(5 / 5)From the first time I contacted Say Hueque, after an internet search for Argentinian travel experts, I was most pleased with the outcome
Venesa posted this on Trip Advisor Today… Now I’m off to Tahoe…and it’s snowing!!! :-)
From the first time I contacted Say Hueque, after an internet search for Argentinian travel experts, I was most pleased with the outcome. Wether with a few couples or traveling as a solo couple, we tend to prefer traveling independently of tour groups. But to do that successfully, it is critical that you identify an organization on the ground that will asset you in your planning, preparation and of course that all important on the ground co-ordination, communication and expert travel assistance. We have taken this approach throughout Africa, Europe, and Asia, this was our first such venture to South America, and we were fortunate to hook-up with excellent travel experts in our previous adventures, and I am please to report that Say Hueque was among the best such groups that we have contracted with in our adventures. Their staff in planning has great knowledge of their specialty countries, and are very understanding as they tirelessly provide feedback and suggestions as the trip takes form and is scheduled. Then from the moment we arrived at Buenos Aires, their staff, wether it be air/ground/transfer, tour choices or hotels all were just brilliant.
As with all such trips there are always portions that stand out as the best of the best…you know the ones that come to mind even years later which continue to bring a smile to your face! Our list on this trip include:
Our City Tour, with Vanesa from Say Hueque
The Argentine Polo Day, Buenos Aires
Charco Hotel in Colonia, Uruguay
Upsala Glazier Cruise with MarPatag
The Estancia Alta Vista nearby Calafate
4WD Lake Tour of Excondido and Fagando Lakes
The Opera Tour in Buenos Aires
We plan to return to Argentina again soon, this time going to the Wine Areas and Iguazu falls, you can be assured Say Hueque will be planning that trip also!
Susan and Les
(5 / 5)We were very happy with the trip and with the services that Say Hueque provided.
The flight home was very long, but we made it.
We were very happy with the trip and with the services that Say Hueque provided.
Hotel: All the hotels were very nice, although the Puerto Iguazu Loi Suites was pretty special with the jungle atmosphere.
Excursion: The Stella Australis cruise was fantastic. And of course, Iguazu Falls are also spectacular.
We particularly appreciated that everyone was very punctual. It was nice not to have to worry about getting picked up. We also appreciated all of your tips about what to do in Buenos Aires. I don’t have any suggestions for improvements. If we come to Argentina again, we will definitely contact you.
Hilde Christine Værnes
Hilde Christine Værnes
(4 / 5)The best of traveling with you is that you made it easy for us to get the journey exactly the way we wanted, tailormade for our wishes and needs.
We are now back i Norway.
Here is our feedback regarding Say Hueque:
Which hotel did you like the most?
The hotel we liked the most is L'Hotel Palermo. This hotel was located in, by our means, the nicest neighbourhood in Buenos Aires. We also like the atmosphere, a free space in the middle of a big city. Nice rooms and great breakfast. Also not too far from subway so we easily could get around.
Which was your favorite excursion?
By no doubt the Iguazu Falls. Both Argentinian and Brazilian side since they showed in different ways. This is the most incredable place I've ever been.
What was the best of traveling with us?
The best of traveling with you is that you made it easy for us to get the journey exactly the way we wanted, tailormade for our wishes and needs. Friendly and helpful employees that met us all the places.
Is there anything you think could be improved?
We did not like so much the eager to take photos when we were on the tango show. We were disturbed in the middle of our meals to have photos with the dancers. And also the food there was not to great. We had looked very much forward to a real Argentinian beef, but this was not very tasteful.
Enclosed you will find a couple of pictures.
Thank you very much for the receipe for empanandas!
Kind regards, Hilde
(4 / 5)All in all, we were very pleased with Sey Hueque's service and support. Thanks to everyone on your travel team!
My apologies for the delay. We have just returned home after a wonderful trip. Here are a few notes in response to your request:
The Darwin tour on Stella Australis was the highlight of our trip. Everything about the 4 night/3 day trip was excellent, from the "outings" on the zodiac boats to amazing places, especially Cape Horn, to the presentations by experts, excellent meals and service, and good company--this aspect of our trip was exceptional and we would recommend it to all with an interest in exploring the southernmost parts of Tierra del Fuego. We also enjoyed the trekking and rowing excursion to the Tierra del Fuego National Park, as well as our free time in Punta Arenas and Ushuaia.
We liked both hotels arranged by Sey Hueque. The guest rooms and lobby spaces in both hotels were very nice. Breakfast at Ilaia in Punta Arenas was particularly good. Altos in Ushuaia was very helpful with a number of special requests that we had like making copies of a business document, having laundry ready on time, helping to find a missing credit card, etc.
All other arrangements worked well except for transfer from Stella Australis to our hotel in Ushuaia. The driver left without us and had to be contacted to come back to get us. Other transfers were fine and the arrangements for our flight on to Bariloche went very smoothly.
All in all, we were very pleased with Sey Hueque's service and support. Thanks to everyone on your travel team!
Pamela and Michael
(5 / 5)For the rest, I think you made us really love Argentina!
Hi Florencia and Ezequiel,
actually I had in mind to write you to thank for the great organization of our trip!
We were really happy, especially with the help in organizing everything just 4 days in advance!!!! Great job!
Everything went smooth, the transportation were well organized and punctual, the hotels just the right level we were expecting and in a very friendly environment. I really liked BoBo hotel and the Estancia in El Calafate with the cow and horses around.
For the problem with the single bad, I think I might have checked something wrong in the form you sent me, and I appreciated your quick moves to solve the mistake.
We liked a lot the city tour and the Perito Moreno excursion with mini trekking. Both guides were great!
In Buenos Aires we were able to visit many things on our own, enjoying going around in the park in Palermo, visited Teatro Colon, San Telmo market etc... In El Chalten we did the hike to Laguna de Los Tres... amazing!
Just a notice, we thought Torres del Pines was not worth the distance and hours of bus, and you might have advised us that it would have been a bad road, and the hikes we did were not that great. Still, it was an experience, we saw many animals and get to know many Argentinians on the bus, and it is true that your first suggestions was Estancia Cristina instead.
For the rest, I think you made us really love Argentina!
I hope we can come back, and we'll consider choosing you again if we'll go to South America.