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Marilyn & Joseph Tornatore
Marilyn & Joseph Tornatore
(5 / 5)We will be happy to recommend your company to others.
We found Say Hueque by accident in an internet search and liked the fact that we could shape our own trip and pick and choose.
The booking process with Lujan was very easy. She was patient and flexible and very well organized.
Our favorite excursion was the Iguazu Falls, both sides. The guides were excellent, and the Falls speak (roar) for themselves. We will never forget how powerful and magnificent they are.
Marcela was outstanding because she gave little stories and history to fit the sites. Our guides at the Falls, René and Javier were both excellent.
We were disappointed in the trip to the mission and the mine, mostly because we were almost 8 hours in the van and far less than that at the sites.
We will be happy to recommend your company to others.
Marilyn and Joseph
Sally & Dave Nordahl
Sally & Dave Nordahl
(4 / 5)All in all, we were very pleased with Say Hueque and our eye-opening trip.
We really enjoyed our trip!
We did some online searches and saw positive comments about Say Hueque. We talked to Agustin and liked his knowledge, the conversation we had and the sample itinerary he developed. We talked to a couple other agencies but ultimately chose Say Hueque because of the preparation that Agustin did and the fact that the company is so well-established. It felt like he understood the kind of trip, hotels, activities that would be the best fit for us based on the information we gave him.
We stayed at the Park Hyatt in BA (arranged on our own) and it was fantastic, as expected. There was a shop called Perez Sanz in Recoleta that we went crazy for – highly recommend it.
In terms of the hotels your company recommended, our favorite was House of Jasmines in Salta. A close second was Aldebaran in Bariloche. Jasmines was a nicer and better maintained property with better food, but the staff, service and hospitality at Aldebaran exceeded Jasmines in our opinion. Aldebaran could use some attention – common area furniture was worn out and very uncomfortable (which was too bad because the rooms are really nice and inviting) and parts of the property were looking worn. #3 was Lares de Chacras in Mendoza and #4 was the estancia near the airport in BA. But we liked them all for different reasons and none were a disappointment. The estancia was perfect for one night since it very much caters to riders vs. general travelers. We really enjoyed meeting all the guests there, but didn’t use any of the amenities – our second day there was washed out with torrential rain that flooded that whole area. The food was not very good, but the other guests said they take it in stride because the horses, trainers, grooms and facilities are so excellent.
We enjoyed the treks/hikes most of all, especially in Bariloche and Mendoza. The vistas and scenery far exceeded our expectations. Our favorite was one we arranged on our own in Mendoza with a guide named Fernando, though it was a hassle because we needed two days to assemble the cash required to pay him! He’s a one-man operation and doesn’t take credit cards.
Regarding guides, they were all very good. Anna (milonga excursion in BA) really stood out, as did the person who did the bike / winery tours in Chacras de Coria (can’t recall his name) and Santiago in Salta (he was very entertaining). What we liked was how talkative, interesting and informative they all were – and that holds true for the young woman we toured with twice in BA (can’t recall her name), and Gabriela in Bariloche. The drivers who handled the transfers were all prompt and efficient.
We wished we had an extra day in either BA and either Bariloche or Salta, and one day less in Mendoza. We didn’t really enjoy the city of Mendoza itself (although we liked the treks we did, the rafting excursion and the winery tours). We were a little thrown off by all the razor wire and heavy security, though the bodegas behind the walls were all beautiful. We loved the lunch that we had at the third winery.
Also, it would be good for your company to give current travelers more of a head’s up about the cash situation, at least with these current circumstances, which we understand are unusual. We didn’t realize how difficult it would be to get cash, how little was available per ATM, how often we’d need to seek out ATMs and how expensive each transaction would be ($15 when you included the U.S. and Argentina bank fees). We would have come with a lot more cash (both pesos and U.S. dollars) and used the hotel safes if we had known. We were very glad that we took Say Hueque’s advice and didn’t try to rent our own car in Mendoza, Salta or Bariloche. Taxis were very inexpensive and convenient. That said, we wish we had known how long a drive Aldebaran was from the town and how isolated it was. Its location was not at all conducive to going out for a walk or popping into town for dinner.
All in all, we were very pleased with Say Hueque and our eye-opening trip.
Sandy and Dave
(5 / 5)Our whole trip to Argentina was a memorable experience
It was a great pleasure meeting Martin in BA and giving us lots of very good advice for things to do during our visit to the city.
We booked our short tour of BA and Iguazu Falls through TourRadar, and they assigned the arrangements to Say Hueque.
Our Travel Advisor at Say Hueque was Lujan and the booking process provided by her was excellent and efficient.
Our favourite excursion was, of course, to Iguazu Falls - it is a truly magnificent site. We also had a wonderful time in BA, exploring some of the historic sites and museums, meeting the friendly, local people, eating the local food and drinking the local wine.
We stayed in L'Hotel in Palermo Soho and we enjoyed it, especially the friendly reception staff.
Our only major excursion with Say Hueque was to Iguazu Falls, and this was the major highlight of our trip. We will always remember it.
All guides and drivers assigned by Say Hueque were punctual, very friendly and knowledgable. All pickups went like clockwork. Martin was our favourite. We enjoyed talking to him and listening to his advice during our pickup and drop off at EZE.
Everything on our tour with Say Hueque was exceptional. Our whole trip to Argentina was a memorable experience.
Tomorrow, I will be interested to see the result of the Boca/River match.
Best wishes and many thanks for your service!
(5 / 5)We loved paradise valley and the boat navigation to the glaciers
I chose to travel with Say Hueque because my friends (Siddharth and Kanta) already decided to go w Say Hueque and we jumped on to their recommendation so we could join them.
The booking process was really easy. We were back and forth on whether we wanted to go, whether we should afford to go, but once we decided, Say Hueque was right there to help us (even tho we were potentially flaky clients).
We loved all the hotels bc they were all different. The hotel in Puerto Natales was probably my favorite b/c we had an amazing view and the food was so good. But we also loved the domos. So compact and cool and the food at the domos was awesome and the staff was so good.
We loved paradise valley and the boat navigation to the glaciers.
Anita was a wonderful guide. I noticed that some of the guides chattered non-stop. Anita was comfortable with being quiet which worked great for us. I'm going to recommend her to all my friends, in addition to Say Hueque.
I think we had a difficult trip to arrange with short notice and it worked out really well. I would warn people about the bus crossing the border btwn Chile and Argentina. It took much longer than predicted but it still worked out. I was able to get an email to Mery who postponed our next van transport so it all worked out. Also, the Folks Hostel folks seemed surprised and maybe annoyed that we were waiting there for our next van transport. You may want to talk to them. We were not there long but one staff person talked to the driver for a long time and she did not look happy. But we ignored it and got on the van, plus we were not at Folks Hostel very long.
(5 / 5)We would highly recommend Say Hueque for travel in Argentina
We had a great time in Argentina. We toured Buenos Aries, Salta and Iguazú.
The hotels were very good centrally located in Buenos Aries and in Iguazú. The hotel house of jasmine in Salta was on outskirts of the town, but was a fantastic hotel in a peaceful setting.
Say Hueque had perfect booking process, Karen Rosa was our contact for booking and she did a very good job, always available if we called.
All the guides were great and Agostina was friendly and very knowledgeable.
We would highly recommend Say Hueque for travel in Argentina.
(5 / 5)I was surprised that everything was so well planned. I thought that my trip was quite complex and there was not a single time where something went wrong.
I found the website of Say Hueque on the internet and I appreciated the possibility to get a customized travel plan which included exactly what I wanted.
I appreciated the fact that I always got a feedback to my emails within a couple of hours - even during the evenings and weekends.
La Yegua Loca in Punta Arenas was outstanding: the rooms were very special and the onsite restaurant was really excellent. Also the staff was really helpful. The least favourite hotel was the Altos Hotel in Ushuaia - the view from the hotel was great but it was simply too far out from the city.
My favourite excursions were the ones in Argentina (Ushuai and El Calafate). The Argentinian guides were in both cases very knowledgeable and made sure that every participant felt safe. Even though I did not want to do the mini-trekking on the Perito Moreno glacier in the beginning it turned out that it was the highlight of my trip. Actually it is an experience you can only have in South America and I was very glad that I changed my mind and went on the excursion on the glacier.
The Argentinian guides on the Perito Moreno glacier were really professional. Unfortunately I cannot remember the name of the guide we had. The guides from Chile at Torres del Paine were friendly but a little bit like "cowboys".
I was surprised that everything was so well planned. I thought that my trip was quite complex and there was not a single time where something went wrong. Thank you very much to Agustin and Agostina.
(4 / 5)Say Hueque offered packages that accommodated our timing, interests, and budget.
Say Hueque offered packages that accommodated our timing, interests, and budget.
Service at the Dazzler was excellent; they were very responsive to any requests, and even held luggage while we were in Calafate and Iguazu for four days. Koi Aiken’s staff went out of their way to be helpful, and gave good local advice and helped to arrange meals and side activities; very personable, but less polished/professional than Dazzler. Jasy offered the lowest level of service, though was certainly the most unique! The staff there was minimal, and did not communicate much with us. The room was spacious, but oddly laid out, with three beds in the main room, and a double bed in the loft upstairs. It worked out fine, but was odd.
All of the excursions were enjoyable and unique. I really enjoyed the El Tigre Delta trip, as that area is so vibrant; it was great to see people using the river in so many ways. The only sour note is that the Fruit Market was hyped a lot, but we were only able to see a small section of it. Of course the natural scenery at Calafate and Iguazu is amazing; it was great to be able to walk and see the glaciers and the falls
(4 / 5)Say Hueque was the most friendly and helpful within my budget
I emailed a number of travel companies and Say Hueque was the most friendly and helpful within my budget. Agustin was really adaptable and very helpful. He offered suggestions and listened to my preferences
All of the hotels you selected for me were of a high standard for my budget. However the breakfast at the hotel in El Calafete was very poor.
The horse riding trek and being caught in the first hail storm for 8 months in Mendoza was quite an experience! There are no hard hats provided for the horseback tour. I am an experienced rider, I dont think that it was easy for beginners. All the drivers were punctual and helpful. My Mendoza driver was the best!
(5 / 5)Thanks again for everything
I won a competition on facebook through TourRadar. I started rock climbing, hiking and in general outdoors activities in 2016 and I have always come across Patagonia as a must destination for climbers, hikers and mountain lovers. My first memory of Fitz Roy was when Tommy Coldwell and Alex Honnold did the Fitz Traverse in 2015 which means that they traversed all the towers in the Fitz roy range going up and down all in one push that took them a week to complete. Especially El Chalten and Torres del Paine were on my list for travelling destinations. So when I saw the trips TourRadar was offering in the competition I chose the 9 days Best of Patagonia.
The booking process was very smooth and I was communicating via email with both people from TourRadar and then with people from Say Hueque. Laura Rosales before we get to Argentina helped out a lot in terms of explaining things and booking the hotels we stayed at. All the hotels were lovely and we enjoyed our stay in every single one. Also Agostina was always available and was tracking down our whereabouts making sure everything was going alright. Thanks very much to both of you.
As I mentioned we really enjoyed our stays in all 3 hotels, but if I had to choose I would say Pudu Lodge was my favorite since El Chalten for me was the highlight of the whole trip. The girls in the front desk where amazing and super helpful. Also the location was terrific, just next to the hiking trails. My mom’s favorite was the one in Puerto Natales Weskar Patagonian Lodge because of the nice atmosphere and the great view.
My favorite excursion was the Torres del Paine with the border crossing over to Chile. Despite the cold, the wind and the really bad visibility it was a great excursion, with a great walk next to the lakes where we caught a glimpse of the rock towers, mainly their lower parts. But it was amazing to see the Chilean side of Patagonia as well.
My favorite moment from my trip was in day 1 when I reached the Mirador Laguna de los tres and the lake was frozen so I could walk on it. I got to the level of the lake facing the Fitz Roy range right in front of me and starting walking towards the granite towers. I was alone on the lake and the only thing I could hear was the sound of my footsteps on the snow that cover the whole lake. I would never forget the freedom, happiness and serenity I felt while I was so close to Fitz Roy and on a frozen lake. It never crossed my mind that Laguna de los tres would be frozen, I expected it to be a blue lake or even brown from the mud and melted snow coming from the mountains surrounding the lake. It was a lovely surprise.
Our guide in Perito Moreno Glacier excursion was amazing. Her name was Daniela ( I am pretty sure I remember correctly). She could speak English and German (and Spanish of course) and she was very sweet and knowledgeable and gave us a great overview of the park and Perito Moreno glacier. Everyone in the group had a great day in the Glaciers’ National Park.
I am extremely pleased about all the aspects of the trip. You guys did a great job organising everything perfectly. All I had to do was to follow the timetable and practise my Spanish with the bus drivers, taxi drivers, hotel employees, guides which I really enjoyed by the way, since I want to improve my Spanish level. My only complaint goes to the weather and particularly to a group of clouds that took away some amazing views of Fitz Roy, Cerro Torre and Torres del Paine. But I was aware of the Patagonian weather and how unstable and unpredictable it can be so I was prepared for the worst. Afterall no one can control the weather. To be honest we had some glorious, sunny days during our trip.
One last thing I would recommend would be to add one more day in El Chalten to itinerary (take one of the rest days in El Calafate and add it in El Chalten for example) since for me 2 days seemed a too few. I am saying that just in case the weather is not good and maybe somebody wants to try the trails again to get better conditions and views. The town and people of El Chalten were great and I would have loved to stay a bit longer there.
Thanks again for everything.
(5 / 5)All the best to you for ALL the individual steps you had to complete to put this all together!
I salute you now for such an incredible vacation, filled with SO MANY highlights.
I also want to give a big salute to all Say Hueque personnel with whom we interacted, especially Martin', but also all the drivers of all the transfers. And I should point out that we very much enjoyed the Palermo L hotel, not noisy at all as I feared, the most conscientious personnel, especially Jose, but also because it was only 1 1/2 blocks from La Cabrera!!
We are there once during our first days in BA and again! on our last night, this past Saturday! And enjoyed the 40% discount both times, being 6th in line the first time and FIRST in line last Saturday. Just magnificent! All the best to you for ALL the individual steps you had to complete to put this all together!