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Trip Reviews

Say Hueque has been consistently recommended by the most important travel guides!
We invite you to read the extracts from Lonely Planet, Time Out, Rough Guides, Footprints, Frommer’s, Let's Go, Moon, Le Guide du Routard, and Petit Fute and see what they have to say about us…

Below you will find stories, comments, and pictures from real customers who have used our services

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Richard Lester

Richard Lester

(4 / 5)

Just wanted to check back in and let you know about our wonderful trip. We thoroughly enjoyed the experience.

Hola Vera and Yuna,

Just wanted to check back in and let you know about our wonderful trip. We thoroughly enjoyed the experience. The hike and rafting in Ushuaia and the
hiking in El Chalten and Torres del Paine were a couple of the highlights.
The hotel locations were all very good. The hotel in Punta Arenas was probably the least favorite. It was a little more run down but the location was good.
We were very happy with the Hotel Loreto in Santiago. It's location was excellent for walking out to sight see and dine. If you don't use it regularly I would
recommend it be one you do use.
We enjoyed the knowledge and enthusiasm of the tour guides you had us with. Patty was a lot of fun in Buenos Aires and helpful when my suitcase was
lost between Buenos Aires and Mendoza. I got it back a day later so it worked out ok. All the transportation was good, everyone was very prompt, on time.
All the tours and activities we were part of gave us a great sampling of Argentina and an appreciation for how big it is.
We would certainly do the trip again !

Thanks and have a great new year,

Richard Lester


30.12.15

Erika Swanepoel (with Hennie Meeding)

Erika Swanepoel (with Hennie Meeding)

(5 / 5)

Thank you for the most wonderful holiday ever!!

Dear Say Hueque

Thank you for the most wonderful holiday ever!!

We were a bit unsure at the beginning. Were Say Hueque real? Would the buses work properly? ...and so on

But... We were so happy. All the transport were on time and very good. We liked the small buses and Daniela, our tourgide to Periti Moreno we very good.

A Special thank you for our tourgide to the Torres del Paine. He we excellent. His knowledge of geology of the area, birds and plants is very very good.

The hotel in El Calafate, Kau Yatun, is very good. Especialy the last night the in the suite were fantastic. I liked the breakfasts.
The Indigo Hotel in El Chalten, Senderos, was ok. The breakfast was not on standard, but the basics were there.
The Indigo Hotel in Puerto Natales is also good. The went out of there way to open the kitchen earlier to accommodate us on 18 December.

Thank you for the recipes.

Erika Swanepoel (with Hennie Meeding)


30.12.15

Comments About:

Hiking Patagonia, Patagonia

Aida Valdes

Aida Valdes

(5 / 5)

Fue un viaje INCREIBLE que nunca voy a olvidar y que nos hizo muy felices. MUCHAS gracias por todo.

Flore & Pía

Quedamos verdaderamente encantados con nuestro viaje a Argentina. :) ¡Fue un viaje increíble lleno de primeras veces! Primera vez que ví una nube lenticular, primera vez que vi una ballena, primera vez que fui a un tango, primera vez que sentí un viento tan violentísimo, primera vez que me acerqué tanto a la Antártida, primeras veces por doquier. Nos sentimos privilegiados y felices de haber vivido una experiencia tan bonita en su país. Les escribí una reseña larga porque de verdad espero que les sirva saber el detalle de qué funcionó y qué no tanto (que fueron pocas cosas). :)

En cuanto a Say Hueque: Todo el proceso de inicio a fin fue profesional y estuvo perfectamente orquestado.
• Pía: Muchas gracias por TODA la enorme, inmensa ayuda con la planeación. Me valió oro que me contestaras todas las miles de dudas por mail, por Skype, por teléfono. La manera tan clara y tan cándida con la que me ayudaste hizo toda la diferencia.
• Flore: Muchas gracias por el seguimiento a través de todo nuestro viaje. Saber que cada vez que llegaba a un hotel ya habías llamado para saber que estuviéramos bien me daba mucha paz mental. Nunca me sentí ni sola ni perdida. Además, fue buenísimo que tú y Roberto nos recogieran al inicio y al final, fue el mejor cierre que pudimos haber tenido. Roberto es un genio. Nos dio mil tips en el viaje en carro sobre qué hacer en la ciudad.
• Es buenísima la línea de ayuda de 24 horas que tienen. Siempre me contestaron y me resolvieron mis dudas, sobre todo porque a veces llegabamos al hotel y la duda surgía a las 11PM cuando estábamos revisando el siguiente itinerario.
Sobre los Hoteles: En general todos fueron buenos aunque mis favoritos definitivamente fueron
• Cauquenes de Nímez: Buena localización junto a la Laguna Nímez, EXCELENTE deliciosa comida del Chef Juan, trato amable y cálido de Lina, una de las dueñas, de verdad nos sentimos como en casa.
• Hotel las Torres: La localización en la base de la montaña es irreal, la comida es buenísima, los guías que nos llevaron a la montaña fueron siempre profesionales y agradables.
• Hotel Austral: Cerca del centro, cuartos bien amplios, hacen ahí mismo el pan dulce del desayuno así que seguido la recepción huele a pan recién hecho, los dueños están ahí mismo en recepción al pie del cañón.
• Si tuvéramos que comentar una oportunidad: La verdad es que la Hostería las Maras tenía el desayuno menos bueno por mucho. No había opciones como jamón, queso, mermeladas. Realmente sólo había pan (un poco seco) y café. Definitivo no estuvo NI CERCA de arruinarnos el viaje pero creo que sí es una oportunidad de mejora.

Sobre los Tours: AMAMOS las experiencias que vivimos. Mis favoritos fueron
• Bariloche: La visita al Cerro Campanario y caminata natural son una memoria que vamos a guardar siempre. Es una de las vistas más bonitas que he visto en mi vida. Cuando vi esas montañaas, esa claridad, el azul, se me escurrieron las lágrimas de la emoción. Además, Nacho nuestro guía sabía muchísimo de botánica y resultó ser un tipazo divertido y ocurrente con el que nos reimos un montón.
• Calafate: Sé que no es para todos porque requiere fortaleza física y pasión por la aventura pero el BIG ICE se lo tienen que recomendar a los turistas jovenes y con sed de exploración. Es IRREAL cuando llegas al centro del glaciar y ves los tipos de hielo, los colores azules intensos, las lagunas internas y las enormes grietas. Te sientes en otro planeta, vale la pena TOTAL.
• Chalten: Admito que originalmente no era uno de los que más me emocionaba y creo que fue el trekking más bonito de todo el viaje. Aunque no tuvimos tours con ustedes porque es self-guided, esta es una de las zonas más bonitas que he visto en mi vida. El trekk para ver la laguna de los tres al Fitz Roy está rudísimo pero nunca lo voy a olvidar. El poder de la montaña, las nubes lenticulares gigantes, el viento que te tira... Chalten es increíbel. Con sus cóndores y caminatas y vistas del pueblito... Hermoso.
• Usuaia: La Canoa y Trekk por Tierra de Fuego estuvieron espectaculares. Además, nos tocó nieve en el parque... De verdad te sientes en el fin del mundo. Nuestro guía conocedor, profesional y amable, el transporte bueno, las cosas seguras (nos dieron gear para la canoa). Y el Canal de Beagle es otro must para la gente menos aventurera pero que le gusten las vistas. ¡¡Vimos los leones marinos de bien cerca!! Y cuando vi el Faro, de verdad, me cayó un veinte de lo lejos de casa que estaba y lo maravilloso que era esta aventura. Buena seguridad en el barco.
• Puerto Madryn: Las ballenas fueron una experiencia casi religiosa. Tuvimos muchísima suerte porque llegamos entrado diciembre en fin de temporada e incluso los guías nos bajaron muchísimo las expectativas diciendo que podiamos no ver ballenas. Tuvimos mucha mucha suerte. Vimos muchísimas haciendo todo tipo de brincos. ¡Incluso una ballena bebe llamó a su mamá para que la llevara a vernos a nosotros más cerca del barco! Asíiii INCREIBLE. Esta actividad fue mágica. Un tip!!! Creo que para futuros viajes podría ser bueno que hagan la ruta al revés para garantizar ver las ballenas antes. En lugar de BA-Bariloche-Usuia-Madryn-BA hacerlo BA-Madryn-Usuaia-Bariloche-BA... No sé... Es una idea. Porque vimos las ballenas por suerte. Los mismos guías nos dijeron que lo que vimos fue extraoridnario, mejor que el pico de temporada pero totalmente anormal porque llegamos muy tarde. Nuestro guía de Hunica Travel, Germán, nos llevó por todo el parque después y nos enseñó muchísimo sobre los animales (vimos de TODO!). Un tip que le dimos a los de Hunica Travel cuando nos pidieron feedback es que la puntualidad no es su fuerte (luego se hacían bolas y nos llegaron a recoger hasta 1 hora tarde).
• Tango: Fuimos a la Esquina Carlos Gardel. Les voy a ser honesta. Mis expectativas eran altas. Esperaba ver un show profesional y bien armado. Listo. Pero NO esperaba ver gente verdaderamente virtuosa. Fue un shock el altísimo nivel que tienen los bailarines. La banda tocaba con maestría y en vivo. Mi hermano es músico y estaba impresionado de la altísima calidad de la banda tocando disonancias muy muy difíciles a la perfeccción. En corto, NOS ENCANTÓ.
Algunas oportunidades:
• Milonga: Esta fue una bonita experiencia que se sintió muy local y auténtica, sin embargo, creo que el valor precio-beneficio no es tan bueno como otras cosas que hicimos en el viaje. Al final, tener una guía que sea tanguera profesional (que fue abierta y profesional) no hizo demasiada diferencia dado que no puedes hablar demasiado en ese ambiente, no sabíamos bailar así que sólo observamos y cuando ella bailó no se alcanzaba a ver.
• Torres del Paine: El tour por el parque creo que es un must. Es INMENSO y es la única manera de realmente poderlo ver. El tour fue muy bonito porque el parque es una maravilla natural impresionante en todo sentido. Sin embargo, creo que nuestro transporte tuvo 2 problemas: a) No se oía nada bien al guía (el camón era muy ruidoso), b) Las ventanas no eran suficientemente grandes (te quieres morir porque VER es justo lo más importante!), c) No se sintió tan bien planeado como otros tours (Ejemplo: El tiempo de lunch fue demasiado corto en una localización muy ventosa y difícil para comer. Otro ejemplo: El guía nunca nos regresó nuestro cambio por la entrada al parque). No nos arruinó la visita porque es demasiado hermoso el parque pero creo que sí podría ser mejor la experiencia.
• Viaje a Ushuaia: El camión Pacheco fue muy bueno. Limpio, a tiempo, lindas vistas, increíble cruzar Magallanes en barco. Sin embargo, la verdad el último transporte en minivan de 3 horas hasta Ushuaia fue horrible. Es una de esas cosas que cuando uno se acuerda en retrospectiva, te empiezas a reir de lo absurdamente fatal que fue la experiencia, jajaja. La verdad es que nuestro chofer manejaba como degenerado (de hecho la camioneta estaba chocada con el vidrio roto), su camión no estaba limpio (olía como a remolacha pasada... ¡de verdad yo me ahogaba!), no prendía el aire acondicionado (entonces entre el olor mata-sanos y el calor...)... Hoy es una historia pintoresca de horror de la que me rio perooooooo creo que sería bueno que encuentren otro transporte para futuros turistas.

Mis Queridas: Les escribí un montón para que supieran los detalles de la experiencia y con el objetivo de ayudar. Fue un viaje INCREIBLE que nunca voy a olvidar y que nos hizo muy felices. MUCHAS gracias por todo.

Les mando un abrazo cálido desde Mexico y cualquier duda por favor búsquenme.

Ahora que baje mis fotos les mando para que las vean. :)

¡Dos abrazotes!

Aída


29.12.15

Adam and Kim Ouammou

Adam and Kim Ouammou

(5 / 5)

We can happily say that our experience with Say Hueque has been fantastic

Hola Carolina! :)

Thank you very much for your email! We were actually landing in London the day you sent the email! But we had to look through our photos to choose the right one before we could respond properly!

We wish we could have stayed much longer to explore Argentina further, it is such a lovely country! We can happily say that our experience with Say Hueque has been fantastic. Before we even flew to Argentina you and your colleagues answered all of our questions and that really helped to alleviate our stress and apprehension.
Once in Argentina, everything went to plan, we were picked up at the agreed time, we would hear from the tour companies as you mentioned, and more importantly all the activities were outstanding. One of the highlights of our trip was El Chalten, this small charming town with all the adventure waiting for us, and our trek to the Viedma Glacier is something we will never forget.
We also really appreciated the mini guide of the different cities as we were moving from one to another. Every restaurant advised were fantastic, especially Sentolla in Puerto Natales and Maria Lola in Ushuaia! I could have eaten that King Crab everyday for the rest of my life :)

Finally, what made this trip an unforgettable one is you Carolina and the fact that you checked on us regularly, making sure everything was ok and helping us when needed. It was very kind of you and it made a real difference.

Thank you again for everything! We will definitely be back in Argentina, and we will contact Say Hueque again :)

Please find attached a picture of both us trekking the Viedma !

We hope you had a lovely Christmas and we wish you and Say Hueque all the best for 2016!

Adam and Kim


28.12.15

Comments About:

Hiking Patagonia, Patagonia
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Marianne Opperud

Marianne Opperud

(4 / 5)

So evrything worked out very well and once again we had a great trip to South America

Hola Carolina

Sorry for late answer, but I have been very busy at work since I came home. And the last 4-5 days I have been ill partly in bed.
Well, back to our trip. First of all thanks for the bottles of good wine and the lunch offered. Since Christine is still on the road (in Cuba) this is my impression, but I suppose she will agree to most of my comments.

We just loved the North of Argentina. We had a very good driver/guide (Santiago) who was explaining a lot and who was speaking very good english. Very good accommodations, specially Villa Vicuña in Cafayate and also Posta de Purmamarca. In Salta the Bloomers was OK (specially the breakfast was very good), but Antiguo Convento was much better. In San Pedro I don’t know why we choosed Tambillo in the first place. It was really a disaster. When we came back it did not seemed like it was going to change very much. Thank you so much for moving us to Don Raul which was very, very nice. Unfortunatly we did not choose this hostal from the beginning.
San Pedro is an extremely touristic place. The little town is full of backpackers, so we felt a bit old here (haha), but now we have seen it and that’s it. The so called center (downtown) was nicely refurbished though and there were some real good restaurants. Good value for money even if the whole place seems to be a bit overprized (which is normal for such a touristic place). The Moon Valley trip was very nice, the Geysir trip so and so. The Geysir area we saw on the Uyuni trip was much more impressive though.
The Uyuni trip was great. We were lucky with our group and the driver was excellent (Valerio). He was explaining a lot and even if he was talking only spanish we were able to understand quite a lot (with our limited spanish knowledges). In our group there was a french guy who spoke spanish so he translated a lot too. I am glad we choose 4 days/ 3 nights for this trip. It was so much to see. The accomodations for the first 2 nights was much better than expected, the last night was more what we expected. The food was also much better than expected. I think it is good that you prepare the guests that the standard can be quite poor. We were positivly surprised. I would do the trip again but I would depart from Argentina.

At last we thought we had chossen too many days in Santiago, but after all Santiago was a very big surprise. A very nice City. The Hotel Montecarlo was perfectly situated just around the corner from a lot of bars and restaurants and close to evrything. The hotel was also good. We had a very nice room, very practical with a closet and a lot of places to store our stuff. Very convienient when you stay so many days. I would definitly choose the same hotel again.

So evrything worked out very well and once again we had a great trip to South America and hope to be back soon again. There is still a lot to see.

Wish you Feliz Navidad y un Prospero Año Nuevo.

Kind regards
Marianne & Christine


26.12.15

Comments About:

Atacama & Uyuni, Chile, Salta & Jujuy

Giulio Zamboni

Giulio Zamboni

(5 / 5)

I am writing just to let you know that I have a great time during my trip and to thank you for the organisation. Everything was really well organised and I had a great experience.

Dear Yuna, Ursula and Ezequiel
I am writing just to let you know that I have a great time during my trip and to thank you for the organisation. Everything was really well organised and I had a great experience. I also wrote an email to the agency Estrella del Sur in San Pedro because their driver during the Uyuni trip was outstanding in the service and help provided.
In few hours I will leave Santiago.
In the meantime I also wish you all Feliz Navidad.
Thanks
Regards
Giulio Zamboni


23.12.15

Comments About:

Atacama & Uyuni, Chile

Giulio Zamboni

Giulio Zamboni

(5 / 5)

I have a great time during my trip and to thank you for the organisation.

Dear Yuna, Ursula and Ezequiel
I am writing just to let you know that I have a great time during my trip and to thank you for the organisation. Everything was really well organised and I had a great experience. I also wrote an email to the agency Estrella del Sur in San Pedro because their driver during the Uyuni trip was outstanding in the service and help provided.
In few hours I will leave Santiago.
In the meantime I also wish you all Feliz Navidad.
Thanks
Regards
Giulio Zamboni


23.12.15

Comments About:

Atacama & Uyuni, Chile

Emilio Burton

Emilio Burton

(5 / 5)

Thank you so much for everything

Thank you so much for everything. The whole trip went very smoothly. All the places we stayed were great. We were surprised by how nice the hostel in Torres del Paine was.


22.12.15

Comments About:

Chile, Hiking Patagonia, Patagonia

Laura and Martin Knutson

Laura and Martin Knutson

(5 / 5)

It was a real pleasure to meet you and everyone on your team, thanks for making our time in Argentina so enjoyable!

Hi Patty,
Thanks for your note. We've put our comments below (we'll also try to get a moment to put something into TripAdvisor). It was a real pleasure to meet you and everyone on your team, thanks for making our time in Argentina so enjoyable!


Happy holidays!
Laura and Martin


20.12.15

Ottilie Droggitis

Ottilie Droggitis

(5 / 5)

All in all our experience with Say Hueque was outstanding

Hi Agustina,
Please forgive me for not getting back sooner. I don’t know where to begin as everything was fantastic.
Our trip to Iguazu Falls was amazing. The guide was very informed and we really enjoyed our time there. Before I booked with Say Hueque I tried to get a reservation at the Sheraton myself. Of course the hotel was
completely booked. After staying at St. George’s in town, I was glad I was not at the Sheraton. It was a lovely hotel the St. George and right in the middle of town so we had easy access to everything. We went to a fantastic place for dinner The Wheel (in English). Our guides were on time the next day.
We also booked two other trips with Say Hueque, one to Mendoza and one to El Calafate. Mendoza was also fantastic. Our guide Gabby was outstanding. Of all the guides I believe she was the most informative and really new her area and history extremely well. Our hotel in downtown Mendoza was great. Hotel Argentino was an easy walk to all the restaurants and the activity at the park across the street was great.
We went to two wineries. Mendel was bar the far the best one. The tour there was fantastic, the owner was very knowledgeable.
Our tour to El Calafate was also amazing. The day we went to the glaciers we were picked up on time and had an experience of a lifetime visiting Perito Moreno. The guide was very nice and also knowledgeable. Our hotel Kau Yuatan was in a great location and was my husband’s favorite. The setting was beautiful, the restaurant on site was outstanding the service was great. Everyone was so helpful. The next day we had as leisure. The town was nice to explore.
All in all our experience with Say Hueque was outstanding. We were picked up and dropped off everywhere, shuttles were on time, drivers were extremely helpful and pleasant. Thank you for giving us a trip of a lifetime.
Ottilie
PS I will send photos later, have to run out.


18.12.15

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