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Gloria Pizarro Perez
Gloria Pizarro Perez
(5 / 5)I will go back to Argentina with Say Hueque sure!!
My pleasure to give you guys my feedback and experiences in Argentina!
I choose traveling with Say Hueque because all the positive feedback at Trip Advisor. My booking process with my travel advisor, Maria, was awesome! She was very patient, never left me with doubts, her emails and calls back were always the same day or next day on point. Maria, always cared that I had the best comfort and enough to enjoy my days in Argentina. She NEVER made me feel that I was bothering her with question and that make me feel even more secure choosing Say Heuque. KODUS to Maria!!!
My favorite Hotel was Alto de Calafate hotel, but that was not the one I choose, I was moved to that one due maintenance. Hotel Alto Calafate wasn't even on your list. Stunning Hotel. You might considerate added on you hotel list, a bit price but worth it. My least favorite, was Jardin de Iguazu, the outside and the pool were very nice but I found a cockroach in my room, so the cleaning was not very good. Overall, It was okay.
My favorites excursion was Perito Morenos Glacier, Calafate. Being able to walk on the glacier still speechless. Once of my best experiences EVER. Yes, I would definitely share memory from my trip.
Only thing I would NOT recommend at all was Buenos Aires tours NOT worth it. We did not get a chance enough to walk around... the traffic in Central Buenos Aires always bad so that makes the tours in the bus a hustle.
Thank you so much guys!! WAY TO GO!!! I will go back to Argentina with Say Hueque sure!!
(4 / 5)I had travelled with Say Hueque in 2015, and was pleased with the experience, so I used your services again
I had travelled with Say Hueque in 2015, and was pleased with the experience, so I used your services again.
The booking process was good. We dealt with Agustin Orso who was patient and helpful.
Favorite hotel was the Dazzler in Puerto Madryn, with a great restaurant El Coiron. Least favorite was Estancia Candelaria del Monte. It is being re-done by new management and we felt unattended. The pool was closed for construction. The heating was poor.
The favorite excursion was Iguazu Falls, with the best memory being the boat ride into the waterfalls.
Martin was a very good guide, always attentive and responsive to our needs. We also enjoyed the guide in El Calafate that took us to the glacier. He was very informative, entertaining, and helpful throughout the trip.
We were disappointed and fatigued with all of the flight changes and delays. I understand it is beyond your control, but it diminished our enjoyment of the trip.
(4 / 5)Overall, the trip was a great success
I found Say Hueque with a Google search and then read reviews, which were very positive. Booking was very easy and Karen was responsive quickly to any questions or modifications. The one form I filled out online was easy to do and didn’t require a lot of time.
Favorite hotel was Palo Santos; least was Raíces Aconcagua but we only stayed in two. However, there was a vast difference between them. Raices was subpar and not at all what a 4-star hotel should be.
I enjoyed the trip to get a closer look at Aconcagua the most. The winery tours were fine but the biking was not at all enjoyable. The kayaking was just OK though the scenery was beautiful. There was a lot of downtime with the kayaking, even though they gave us a complimentary rafting tour because they didn’t have a kayaking guide available until later.
Martin was very helpful, gracious and available. I appreciated that. The other guide who was very good was the one we had for the Aconcagua trip but I don’t remember his name right now.
The Raices Aconcagua hotel did not fulfill our expectations. I can forward my sister’s email that addresses that. The biking aspect of the winery tour was also not worth it. The terrain (rocks) and traffic made biking more challenging than it actually was and, overall, the distances were very short to say we got much biking or range of views out of it. Kayaking didn’t get us much change in scenery either for the amount of time that it took to get there, get outfitted and get to the site.
Overall, the trip was a great success. We saw what we wanted and our expectations were met. I would have had to like more flexibility as far as making changes along the way (such as canceling transportation if we gave over 24 hours notice—I don’t mean canceling in a few hours but, if we gave a day or two notice, that should not have been an issue).
Thanks for your assistance and support. Hope we see you again when we’re in Argentina next.
(4 / 5)Thank you for all of your assistance
I was dissatisfied with the Raíces Aconcagua in hotel in Mendoza. In terms of the room there being very basic, I would like to add that it lacked the following:
1. not enough towels
2. ran out of toilet paper
3. no coffee or tea available to make in the room
4. the windows were not insulated well and there was a lot of street noise
5. tv remote control didn't work due to lack of batteries
5. had to scan the digital key several times before we could get the door to open
6. room temperature wasn't easy to control (air conditioning)
I also just received an email survey from the Raíces Aconcagua hotel a couple of days ago. When I went to respond and answer the survey online, it didn't work because the questions were all in grey and you couldn't input any of the answers. So that didn't work at all. Someone should let them know this.
As for everything else, I was very happy with our other hotel, excursions, and transportations. Thank you for all of your assistance.
Mark and Rita Peterson
Mark and Rita Peterson
(5 / 5)Our thanks for a wonderful trip
When we travel it is important to us that we learn something of the country we are visiting, and more important to learn something of the people and their culture. If we just had a check list to see Plaza de Mayo, Caminito, we could find those by ourselves. Say Hueque appeared to us to offer the cultural enrichment to better understand Argentina and make the trip more valuable to us.
Booking was very easy. We were somewhat concerned over how early payment was requested, but upon learning more of the economic situation in Argentina, it all made sense and we were at ease with the payment.
While the Patios de San Telmo was very nice and we had no complaints, the Copa Sul in Rio de Janeiro offered such large rooms and such a sumptuous breakfast buffet that it was our favorite.
We enjoyed and learned much from each of our excursions. Our time in Buenos Aires was memorable, particularly the mate ceremony. The tango lesson and show was astounding. Our time in San Antonio de Areco was great. The tour of Santa Teresa and the Tijuca National Forest was phenomenal. Our only disappointment was what was supposed to be our tour of central Rio, which ended up being mostly a repeat of the Santa Teresa tour we had taken the day before.
The guide Agostina Marangoni went above and beyond typical duties in offering a bottle of Malbec and sharing mate with us. It is one of the best memories we had of the trip. We were caught unaware that the tour of Buenos Aires would be our last time to see her and had hoped to offer her a nice tip for such good service.
Pablo from Signature Tours who took us to the El Ombu de Areco estancia was also excellent in explaining Argentine history and culture as we headed out of town.
Marcelo Macedo was a most impressive guide in Santa Teresa and the Tijuca National Forest. He had a difficult task guiding my wife and I and two residents of Rio who were merely out for a day of drinking while someone else did the driving. Marcelo handled it all well.
Ilana May and her friend Helen who filled in for her on our tour of downtown Rio were disappointments. Both seemed more interested in chatting in Portuguese with the driver than with us. Helen was apparently unaware that most of the sights she took us to, with the exception of the Cathedral and Sambadrome, where places we had been to the previous day with Marcelo. Helen also appears to be unaware that Jorge Selaron, of Escadaria Selaron fame, is from Chile, not Venezuela. It was the only downside on the trip.
Again our thanks for a wonderful trip.
Susanne & Miles Rowe
Susanne & Miles Rowe
(5 / 5)We will recommend your company to all our friends & family
Just wanted to take this opportunity to thank you and your team for a fantastic holiday in Argentina!
We loved the country and the people. The highlights for us was Iguazu Falls, the wine tour & the little hotel in Mendoza and the Glacier trekking. The Glacier was amazing!!!
All flights were on time and your guides were always there to meet and great. Please pass on a special thank you to Carla who looked after us in BA and kept in touch all through our travels.
Thanks again to Lujan, who did a fantastic job putting it all together and we will recommend you and your company to all our friends & family.
(5 / 5)It was a wonderful experience to be in Argentina under your team's care
It was a wonderful experience to be in Argentina under your team's care.
I travelled with you because I won an FB photo contest organized by Trip.me Laura has been very accommodation and assisted me throughout the booking process.
I loved all the hotel that was handpicked by Say Hueque. Especially the Brick Hotel. So beautiful and great location!
Definitely visiting the Iguazu Falls in Argentina and Brazil. Breath-taking view and an experience we can never forget. A definite wonder. We had a truly great time exploring the Iguazu Jungle.
Regarding the guides, I should definitely mention Carla and Adrian!!! Genuine service and care. Always there to assist whenever we need.
Chuck and Jeanne Zimmerman
Chuck and Jeanne Zimmerman
(5 / 5)We would recommend Say Hueque to anyone (and already have).
Say Hueque provided us with a customized itinerary with hotels that exactly matched our request for a mix of sight-seeing in Argentina and hiking in Patagonia (Argentina and Chile). All travel arrangements and tours were pre-arranged for hotel and airport (international and domestic) pick-ups and drop-offs, and these services were right on time and provided by very pleasant and helpful staff. The hotels were great and many of them had excellent restaurants that made it easy to enjoy the local cuisine. Especially memorable were Fierro Hotel (Eco Restaurant), Estancia Helsingfors and Las Torres Hotel.
Given that we did not want to be part of a larger tour group (12-16 people), this approach worked best for us. The booking staff (Lucia and Yuna) and our in-country hostess (Ursula) were all available prior to and during our trip, which made this “bucket-list” 18-day vacation very easy for us at a more-than-competitive cost.
We would recommend Say Hueque to anyone (and already have).
Chuck and Jeanne Zimmerman
(4 / 5)Thanks for the kind arrangement. We have a good memories and an enjoyable holiday in Chile and Argentina
Dear Silvia and Yuna,
Thanks for the kind arrangement. We have a good memories and an enjoyable holiday in Chile and Argentina.
Silvia, your advice on our trip planning makes the holiday went smoothly and didn’t have too much disturbance. Though the suggested accommodations were not deluxe but all given us a warm and comfort feeling. Your recommendation for having all inclusive program in Los Torres was fantastic and we didn’t need worry about the cost of food and beverage after a tiring hiking but simply sat in the bar / restaurant for enjoying the meal and chat with fun. The two and a half days excursion were great and gave us more time on enjoying the park especially we finally complete the hike and arrive the base of Torres de Paine. On last day, we also had a chance to see the wild animal - puma, red fox and white fox, etc
Yuna, sorry for keeping the changes after the tour is confirmed and causing the bothering. Thanks for the patience.
All the tour guides were professional and knowledgeable. A detailed information was given of each view point. We especially thanks those guides in El Calafate. However, the one in Salta who guided us to Purmamarca was poor. As the car was full and we all sat at the back of the van. His voice was not clear and sometimes we didn’t know what to see and name of view points when get off the van. More importantly, he left us all in the restaurant without gave any translation of the menu whilst the waitress didn’t know any English. We have no help until other tourist told us what the menu was. You can imagine how we feel unhelpful at that moment.
The private service in El Cafayate, Iguazu and Buenos Aires was great and give us more freedom to decide which place should stay Longer or skip. As far they found us like photo shooting, they always pointed out the good place for shooting and gave us sufficient time. Of course, this may defer the touring but thanks for their patience.
Personally, I like Adrian who is our guide in Iguazú on Argentina side. After the picked up from airport, he gave us a lot of advice on visiting the fall, preparing for the wet, etc. He also drew a map of the town so that we can easy to find out the restaurant and town. He is so caring. It was sad he hadn’t been our guide on the next day on Brazil side though the other was good as well.
Jose was the guide in Buenos Aires. A caring and funny man. During the tour, he advised us some posture for photo shooting which was nice. He also taught us how to us the panorama function for iPhone - so lovely. After the Tigre tour, he was willing to brought us to the El Ateneo and gave an idea on the CD for tango music.
All the guide for private service were fantastic. We all like them and wholeheartedly thanks for their effort.
I am planning to Peru and Ecuador next year and will definitely keep in touch with you. I would also recommend your office to my friend when they asked.
Once again, thanks for all the helps during the planning and trip.
Have all the best.
(4 / 5)Everything was taken care of!
I found Say Hueque through a Google search for Patagonia tours and then read reviews possibly on TripAdvisor.
Good reviews and a better price and more complete package than the other tour company I was speaking with.
Everything was taken care of! I could enjoy just being in beautiful Patagonia and relax rather than constantly trying to sort my travel and hotel arrangements at each stop.
The scenery at Perito Moreno and in Torres del Paine was unbeatable, but I also really enjoyed the hike in Ushuaia because the guide was so knowledgeable, and the lunch they prepared in they woods was quite nice. I loved all of the excursions. It was an incredible trip.
As mentioned above, the guide for the hike in Ushuaia was great. I think her name was Carla, but I'm not sure. She was so enthusiastic and passionate about her work, and her love of the nature we saw on our hike was infectious.